Xbox and Microsoft account help

Discus and support Xbox and Microsoft account help in XBoX Games and Apps to solve the problem; I put my son's Xbox under my account so he can play his games but now since he lives with his grandma his grandma wanted to take over the account. Is... Discussion in 'XBoX Games and Apps' started by CourtneyCarter1, Aug 3, 2021.

  1. Xbox and Microsoft account help


    I put my son's Xbox under my account so he can play his games but now since he lives with his grandma his grandma wanted to take over the account. Is there a way to transfer all the games and subscriptions that he bought on my account onto his grandma's account without losing any games. They have spent so much money on packs and so they really don't want to lose the games and have to start over. Or do I just make myself a new account and delete all my stuff off that account? I hope this makes sense. Thanks

    :)
     
    CourtneyCarter1, Aug 3, 2021
    #1
  2. Jesse E' Win User

    Help with Xbox account and Microsoft accounts

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I'm afraid that isn't possible.
  3. pamelabosco Win User

    Xbox Account/Microsoft Account Help

    That's not what I'm trying to do. The current xbox profile is linked to my mom's microsoft account. I don't want to delete that. I just want to transfer the xbox profile/data to another microsoft account which I've been told is not possible by a customer
    support rep. This is more of a complaint than it is a question for help. I'm upset that something simple and helpful isn't an option at something as Big as Microsoft.
  4. II DIDIER II Win User

    Xbox Account/Microsoft Account Help

  5. Smwutches Win User

    Xbox and Microsoft account help

  6. Dominator8799 Win User

    Xbox and Microsoft account help

    Xbox allows you to set up a home Xbox, and any accounts logged into that Xbox can use your gold subscription and owned games.

    It's used to allow households to not worry about buying multiple subscriptions or games.

    To access your home Xbox settings, select Profile & system > Settings > General > Personalization, and then select My home Xbox. Hope this helped.
Thema:

Xbox and Microsoft account help

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