Xbox app and also Minecraft on Android won't pass the green login page

Discus and support Xbox app and also Minecraft on Android won't pass the green login page in XBoX on Mobile to solve the problem; It just looks like this on both Minecraft and Xbox app. No more things happened but only this infinity loading page. I tried using VPNs, different... Discussion in 'XBoX on Mobile' started by HowardZheng, Jul 24, 2019.

  1. HowardZheng
    HowardZheng Guest

    Xbox app and also Minecraft on Android won't pass the green login page


    It just looks like this on both Minecraft and Xbox app. No more things happened but only this infinity loading page.

    I tried using VPNs, different Wi-Fi and cellular data, in different geo locations and time (I tried for almost 12 hours). Uninstalling and reinstalling won't help. Deleted the Minecraft folder in "games/" directory on my phone, and even deleted all Microsoft
    and Minecraft related files in "Android/data/". I even logged out of OneDrive app. It won't change, just infinity loading.


    Xbox app and also Minecraft on Android won't pass the green login page [​IMG]


    :)
     
    HowardZheng, Jul 24, 2019
    #1
  2. XBF Leo G Win User

    Xbox app and also Minecraft on Android won't pass the green login page

    Hello HowardZheng,

    Thank you for posting on the Xbox forums. We understand that Minecraft on Android is not loading when you launch the application. Does this issue occur when you try using the application on a different device? The troubleshooting steps that you
    attempted so far are all excellent steps to take. This leads us to believe that the issue may be a bug with the application. We suggest reaching out to the

    Mojang support
    team for suggestions on how to resolve the issue. Be sure to let us know the results!
  3. HowardZheng Win User

    Xbox app and also Minecraft on Android won't pass the green login page

    It's not on power saving mode. I allowed the app to running in background and self launching. No use.
  4. Feth l Charl Win User

    Xbox app and also Minecraft on Android won't pass the green login page

    Have you tried contacting Xbox Support?

    They may have a solution or find out if it's your Xbox Live account that's having problems.
  5. HowardZheng Win User

    Xbox app and also Minecraft on Android won't pass the green login page

    I don't think this is the game's fault. Minecraft runs very well on my device, it can launch and play smoothly expect for Xbox account login. I downloaded Xbox app to see if I can have a good luck to login on that app. However the same infinity
    loading page turned up.

    When I tried logging in Xbox on Minecraft on another Android device, it pops a window to let me choose a Microsoft account, however on this post's device, it didn't give me a popup whether it is Minecraft or Xbox app.
  6. BeefyJerky Win User

    Xbox app and also Minecraft on Android won't pass the green login page

    Is your phone on power saving mode? Apparently there were some past issues where the app wasn't starting up due to power saving mode enabled.
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Xbox app and also Minecraft on Android won't pass the green login page

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