Xbox App Beta on Windows 10 Resume Download problem

Discus and support Xbox App Beta on Windows 10 Resume Download problem in XBoX on Windows to solve the problem; Hello, last night I was downloading Metro Exodus on my Pc, via Game Pass, then I stopped it, and a few minutes ago I tried to resume the download. It... Discussion in 'XBoX on Windows' started by MarcoArik, Jul 8, 2019.

  1. MarcoArik
    MarcoArik Guest

    Xbox App Beta on Windows 10 Resume Download problem


    Hello, last night I was downloading Metro Exodus on my Pc, via Game Pass, then I stopped it, and a few minutes ago I tried to resume the download. It didn't work. I had to restart the whole download.

    I have Windows 10 x64 with all updates for both Windows and Apps.

    :)
     
    MarcoArik, Jul 8, 2019
    #1
  2. ScheduledAbyss8 Win User

    Xbox App Beta on Windows 10 Resume Download problem

    The problems occasionally present themselves on the Beta, they will surely resolve as soon as possible
  3. DamonOehlman Win User

    Xbox App Beta on Windows 10 Resume Download problem

    I had the same problem, and additionally another problem where if I restarted the PC the Xbox App became unaware of the download entirely (attempting to click the install button would attempt to start the download again, and then go back to the "Install"
    button state). Like you I have my games installing to another drive other than C: so I think that is likely the common problem.

    I did have a hunch that given how tied to app download preferences the Xbox App was that things might be sitting in another download queue somewhere, and they were! At least in my case I was able to go into the standard Microsoft Store and in the top right
    corner the app was indicating that an update was available / in progress and I was able to resume the installation of Exodus there.

    Not sure if it would have worked in your case (I expect you've already downloaded the game again by now), but if others hit the same problem that you and I did, perhaps this will work for them...
  4. MarcoArik Win User

    Xbox App Beta on Windows 10 Resume Download problem

    Well, yes, I'm downloading from 0%. It's just the resume to not work.

    Maybe because I don't use C as installation unit. I have it just for operative system.

    How can I submit a feedback to the correct team?
  5. MarcoArik Win User

    Xbox App Beta on Windows 10 Resume Download problem

    I tried with Hellblade, again not on C, and the Resume worked. Even shutting down PC after the Pause.
  6. XBOX TECH VIRUS Win User

    Xbox App Beta on Windows 10 Resume Download problem

    Hello MarcoArik,

    Thank you for coming to the forum today,

    Sorry to hear you having this issue,

    this may have happened do to the App still being in Beta testing stage.

    It maybe a bug within the software, if you can provide feedback regarding the problem you have found to the correct team they will be able to look into this and correct the issue within the software.

    Thank you for informing us of this issue,

    Did the restart of the download resolve the issue ?

    (Please feel free to use the Forum again if you require any help in the future, But please do not post the same topic as this is a breach in the Forum Guidelines).
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Xbox App Beta on Windows 10 Resume Download problem

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