Xbox App (Beta): Problem downloading some games

Discus and support Xbox App (Beta): Problem downloading some games in XBoX Games and Apps to solve the problem; When I try to download and install on win10 some games (like wolfenstein2, metro exodus) from xbox app (beta), it gives me errors 0x00000001 or... Discussion in 'XBoX Games and Apps' started by RyuKenDK, Jun 12, 2019 at 6:34 PM.

  1. RyuKenDK
    RyuKenDK Guest

    Xbox App (Beta): Problem downloading some games


    When I try to download and install on win10 some games (like wolfenstein2, metro exodus) from xbox app (beta), it gives me errors 0x00000001 or 0x80070005. Other games have no problem. Please help me.

    :)
     
  2. GMS1stLDYCannon Win User
  3. {Parity} Win User

    Xbox App (Beta): Problem downloading some games

    Others are also reporting issues with downloading some of the games. You might try contacting
    Xbox Support to see if they have any insight to the issues.

    The best way to reach Live Support would be here:
    https://support.xbox.com/contact-us

    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support
  4. baltyofgod Win User

    Screenshots size changed automatically

    Hi, the problem on PC resolves by downloading the Xbox Beta app or simply restarting the normal Xbox app
  5. lTADl Win User

    XBOX Game Pass Beta (PC) is a mess

    well i expected these answers like "its a beta" "be patient"etc.

    but well...even it is a "beta" you can't even download games proberly. beta for what? this beta app is nothing else than a launcher like steam, origin, uplay etc. ive got some of them from the start and to download some games and play them shouldn't be that
    difficult i guess?

    you want to tell me that is absolutely normal for a "beta" to be like that?

    i can accepct that some games are crashing (even if it shouldn't) or having login/connection problems. slow downloadrate.....some issues which are typical for a beta.

    but seriously? not even a download?
  6. Bestlano Win User

    Can't see games

    Hi Assassin, Are you observing this issue with Xbox App, Xbox App (Beta) or both? If you are experiencing this issue with Xbox App (Beta), please use the "report a problem" with the beta app. This will provide some very helpful info for the developers to
    investigate.

    Thanks for the feedback,

    Best
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Xbox App (Beta): Problem downloading some games

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