Xbox app freezes and crashes when trying to go to profile

Discus and support Xbox app freezes and crashes when trying to go to profile in XBoX on Mobile to solve the problem; Why? How to fix? I had an older version, which worked, but I was suckered into updating it when it started crashing at sign in. Now an important part... Discussion in 'XBoX on Mobile' started by Wushu Goddess, Jul 25, 2019.

  1. Xbox app freezes and crashes when trying to go to profile


    Why? How to fix? I had an older version, which worked, but I was suckered into updating it when it started crashing at sign in. Now an important part doesn't work anymore.

    :)
     
    Wushu Goddess, Jul 25, 2019
    #1
  2. XBF Leo G Win User

    Xbox app freezes and crashes when trying to go to profile

    Hello Wushu Goddess,

    Thank you for keeping us updated. We will be locking this thread since it contravenes the

    Xbox Forum Guidelines
    section 22. We do not encourage users to utilize unofficial forms of Microsoft products. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will
    be more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming!
  3. Wushu Goddess Win User

    Xbox app freezes and crashes when trying to go to profile

    I actually reinstalled it multiple times before posting. Now I tried restarting the device too. The app is still broken. I'm on an android tablet.
  4. SA1NT 0F LI3S Win User

    Xbox app freezes and crashes when trying to go to profile

    Wushu Goddess,

    Try uninstalling/reinstalling the app. Are you on an iPhone? If you are, is there a chance that the app needs another update?
  5. Wushu Goddess Win User

    Xbox app freezes and crashes when trying to go to profile

    I reverted back to an older version with a .apk. It works now. Not updating it again. Microsoft is welcome to take more steps back than they take forward, but not at the expense of others. Especially with the if it ain't broke, then break it approach.
  6. Wushu Goddess Win User

    Xbox app freezes and crashes when trying to go to profile

    Everything is updated. Xbox app reinstalled. Device restarted. The app is still broken.
Thema:

Xbox app freezes and crashes when trying to go to profile

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