Xbox app help

Discus and support Xbox app help in XBoX on Mobile to solve the problem; Hello, so i decided to get the xbox app so i can talk to my friends. After getting set up i was invited into a party (note that i dont have an xbox, i... Discussion in 'XBoX on Mobile' started by Carlos3cl, Mar 4, 2019.

  1. Carlos3cl
    Carlos3cl Guest

    Xbox app help


    Hello, so i decided to get the xbox app so i can talk to my friends. After getting set up i was invited into a party (note that i dont have an xbox, i am just using this to talk to my friends) it connects for one second then it says im disconnected. After
    that i message my friend but tells me i cant, so go to the website for help and once i do everything it tells me it still doesn't work! My internet is ok and my phome is brand new, so i dont know what to do.

    :)
     
    Carlos3cl, Mar 4, 2019
    #1
  2. URBANghost101 Win User

    xbox help app

    no well now it doesnt take me to to where three ways to listen to music it takes me to like a web page totally diffrent page then all the square tiles maybe they changed the xbox help command but its diffrent thing I don't know but there was no error message.
    but anyways can I listen to music I have my computer on xbox isnt that what media extender is and how do I get to it from xbox one and do I have to run a program on my computer at same time if u could tell me this on this page would be greaat thanks for your
    help.
  3. XBF Lance J Win User

    Xbox app help

    Hey Carlos,

    Thank you for reaching out. I see you have been getting disconnected from parties while on your mobile Xbox App. Before suggesting any troubleshooting I'd like for you to clarify a few things. Does this happen with both mobile data and your Wi-fi? What is
    the exact error you get when trying to send out a message? We hope to hear back from you soon! :D
  4. XBF Brad A Win User

    Xbox App Help

    Hello Viable,

    A corrupted data may cause your app not to work properly. Here are two steps on how to isolate system issues:



    Method 1: Perform a clean boot, this helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 10. Here is the link on
    how to perform a clean boot.



    Method 2: Here is a link on
    how to download Apps Troubleshooter.





    Let us know how it turns out.

    Thanks,

    Brad
  5. Mister Urkel Win User

    xbox help app

    Hey URBANghost101,



    I am a but confused about your question. Every time you use Help on the console it just gives you a blank screen? Do you get any errors?
  6. Rare Squared Win User

    Cortana Android App

    Good morning,

    I would try and uninstall the Cortana app and the Xbox app, and find a different network to connect to. Then install the Xbox app first and sign in, after re-install the Cortana app and see if that helped.

    I hope this helped!

    -
Thema:

Xbox app help

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