Xbox App Help

Discus and support Xbox App Help in XBoX on Mobile to solve the problem; Hello there! Not sure if this is even the right section to ask this but.... Can someone please tell me why on the xbox app it has, as of yesterday,... Discussion in 'XBoX on Mobile' started by Naomi Barnett, Aug 12, 2021.

  1. Naomi Barnett
    Naomi Barnett New Member

    Xbox App Help


    Hello there! Not sure if this is even the right section to ask this but.... Can someone please tell me why on the xbox app it has, as of yesterday, stopped updating the times of my friends recently played games. We played today but according to the app we haven't played in 2 days. It was working fine yesterday. Its for all of my friends not just one! Also restarted my phone, cleared cache and even uninstalled xbox app and still the same. Its annoying lol
     
    Naomi Barnett, Aug 12, 2021
    #1
  2. URBANghost101 Win User

    xbox help app

    no well now it doesnt take me to to where three ways to listen to music it takes me to like a web page totally diffrent page then all the square tiles maybe they changed the xbox help command but its diffrent thing I don't know but there was no error message.
    but anyways can I listen to music I have my computer on xbox isnt that what media extender is and how do I get to it from xbox one and do I have to run a program on my computer at same time if u could tell me this on this page would be greaat thanks for your
    help.
  3. XBF Lance J Win User

    Xbox app help

    Hey Carlos,

    Thank you for reaching out. I see you have been getting disconnected from parties while on your mobile Xbox App. Before suggesting any troubleshooting I'd like for you to clarify a few things. Does this happen with both mobile data and your Wi-fi? What is
    the exact error you get when trying to send out a message? We hope to hear back from you soon! :D
  4. SemperFi1738 Win User

    Xbox app help

    Please try to delete and reinstall the app.
  5. XBF Javier R Win User

    Xbox app help

    Hello Space Go Boom,

    We understand that you're experiencing an issue concerning an inability to view the notification tab on the Xbox app as you are presented with an error.

    What error do you receive when attempting to check the notifications tab?

    Would you happen to be accessing the Xbox app from a Windows PC, or on mobile through an IOS/Android device?

    Having this information would further allow us to provide the proper troubleshooting steps for this case.

    We await your reply, and we wish you the best!
  6. XBF Brad A Win User

    Xbox App Help

    Hello Viable,

    A corrupted data may cause your app not to work properly. Here are two steps on how to isolate system issues:



    Method 1: Perform a clean boot, this helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 10. Here is the link on
    how to perform a clean boot.



    Method 2: Here is a link on
    how to download Apps Troubleshooter.





    Let us know how it turns out.

    Thanks,

    Brad
Thema:

Xbox App Help

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