Xbox App Help

no well now it doesnt take me to to where three ways to listen to music it takes me to like a web page totally diffrent page then all the square tiles maybe they changed the xbox help command but its diffrent thing I don't know but there was no error message.
but anyways can I listen to music I have my computer on xbox isnt that what media extender is and how do I get to it from xbox one and do I have to run a program on my computer at same time if u could tell me this on this page would be greaat thanks for your
help.

Hey Carlos,

Thank you for reaching out. I see you have been getting disconnected from parties while on your mobile Xbox App. Before suggesting any troubleshooting I'd like for you to clarify a few things. Does this happen with both mobile data and your Wi-fi? What is
the exact error you get when trying to send out a message? We hope to hear back from you soon!

Please try to delete and reinstall the app.

Hello Space Go Boom,

We understand that you're experiencing an issue concerning an inability to view the notification tab on the Xbox app as you are presented with an error.

What error do you receive when attempting to check the notifications tab?

Would you happen to be accessing the Xbox app from a Windows PC, or on mobile through an IOS/Android device?

Having this information would further allow us to provide the proper troubleshooting steps for this case.

We await your reply, and we wish you the best!

Hello Viable,

A corrupted data may cause your app not to work properly. Here are two steps on how to isolate system issues:



Method 1: Perform a clean boot, this helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 10. Here is the link on
how to perform a clean boot.



Method 2: Here is a link on
how to download Apps Troubleshooter.





Let us know how it turns out.

Thanks,

Brad