Xbox App keeps on saying that it couldn't save my profile picture. I really want a custom...

Discus and support Xbox App keeps on saying that it couldn't save my profile picture. I really want a custom... in XBoX on Mobile to solve the problem; I REALLY need help. Please someone help. 612eef52-a024-4890-947e-495c7fff97f1 Discussion in 'XBoX on Mobile' started by Hk CSTand4, May 13, 2020.

  1. Hk CSTand4
    Hk CSTand4 Guest

    Xbox App keeps on saying that it couldn't save my profile picture. I really want a custom...


    I REALLY need help. Please someone help.

    :)
     
    Hk CSTand4, May 13, 2020
    #1
  2. XBF Steven R Win User

    Xbox App keeps on saying that it couldn't save my profile picture. I really want a custom one but it doesn't save. PLEASE HELP

    Hey there Hk CSTand4,

    Thanks for reaching out to the Forums for clarity on what's affecting your profile pic change. The thing is that Xbox has temporarily halted the ability for people to customize their gamerpic while the whole pandemic thing is going on since there's now way
    more traffic on the platform at the moment. There's no news yet as to when it's going back up, so in the mean time you would have to refer to the
    support site for info on that.

    Thanks for reading!
  3. DoorlessLion439 Win User

    Custom profile picture?

    Not really i don't use the Xbox app but i got the onedrive app both on Xbox one and my phone i could upload them from the onedrive app on my phone to the Xbox one onedrive app i changed mine here though i did change mine on the Xbox one with the Godzilla
    picture as my custom profile picture they would also be on the photos app under collection album
  4. MaisonMohs Win User

    Custom Profile Picture

    Everytime I go to change my picture to a custom one on the xbox app it says can't upload picture right now try again in a while. And it keeps saying this. I try to change it every few days and it says the same thing. I also tried doing it on my old phone
    and it says the same thing. Does anyone have answers/solutions?
  5. ..B5v3 Win User

    Custom profile picture

    Hello,

    I need a little bit of help.

    I had a custom profile picture but I wanted to update it but it didn't work, I tried again and that didn't work, I tried it a few more times but that didn't work either.

    So im questioning

    - Is it because I've kept changing it over and over, then I've lost the feature? However, I have the option to have a custom profile picture it just doesn't change to picture I want.

    - Is it because the xbox app is having issues or was it the new update it had?

    - Was it not approved?

    - Was it the picture I chose?

    - Was it a server issue?

    - Is it because of my xbox memory cache?
    Hey, I’ve been having this problem too. Last night I was repeatedly trying to get my new custom profile picture up and now it’s blocked off from changing it. The pictures I can change it to are the regular Xbox ones.
  6. Sojutsu Win User

    my custom gamerpic wont upload

    My brother selected a custom profile picture yesterday and it uploaded and worked immediately. I put custom profile pictures on my alt accounts yesterday and they uploaded immediately. For some reason my main account will not add the profile picture even when it says it’s pending. It’s not affecting everyone’s.
Thema:

Xbox App keeps on saying that it couldn't save my profile picture. I really want a custom...

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