Xbox App Messaging

Discus and support Xbox App Messaging in XBoX on Mobile to solve the problem; (Very long, sorry :( ) I don't have an xbox myself, but I use the app to stay in contact with my friends on Xbox and we talk in parties all the time.... Discussion in 'XBoX on Mobile' started by elibl4st, Jan 9, 2020.

  1. elibl4st
    elibl4st Guest

    Xbox App Messaging


    (Very long, sorry Xbox App Messaging :( )

    I don't have an xbox myself, but I use the app to stay in contact with my friends on Xbox and we talk in parties all the time. As of only a couple days ago (around Jan 4th, to be specific) my messages started to act really weird. I usually only talk with
    two of my friends on Xbox, so I'm not sure if this problem is a general problem or for some reason a problem with specific accounts.

    With one of my friends, when I would check the app to see a new message he sent me, it would first show a preview of a message I had sent days before. When I would click onto the messages, that message would show (and only show) for maybe just a second,
    then go back to my recent messages. Sometimes I would have to refresh the messages or something, but that seemed to make it worse. Refreshing my messages (without restarting the actual app) sometimes actually went back to that message from days ago again.
    It was almost like that one message was bugged for some reason. It wasn't that big of a deal at first, just pretty annoying. But then I started to not receive notifications whenever this friend messaged me, not sure if it was connected to the bugged message
    or what.

    On the general messages, my friend would go from the top of the list/most recent to almost all the way down, as if we haven't messaged in weeks. I also noticed that another friend does the same thing, old message being displayed and jumping down the list
    as if we haven't messaged in a while. I tried looking online, but never really got a good solve. I tried freeing up some space on my phone, didn't really do anything. I tried to delete the actual message but I can't scroll that far back, I guess? My friend
    told me a long time ago that it's his xbox messaging setting and that his chats delete after a certain point or something (not sure if that's true or not, don't have an xbox) I tried signing back in, deleting the app from my other device thinking that maybe
    it's somehow blocking notifications or something (it wasn't) and deleting it on my main phone.

    I had to resort to deleting the chat between me and my friend entirely, I wasn't worried about lost messages or anything because I could never see old ones anyway. Then I messaged him back, told him what was going on, then left the app alone for a while
    and when getting back on the app, I come to see that the chat is completely deleted again. I refresh the messages a couple times, switch from my wifi to data (which kind of helped, actually) but no matter what, whenever something is refreshed or restarted,
    it goes back to being deleted, and takes a lot of effort to fix it when I shouldn't have to.

    Thanks :/

    :)
     
    elibl4st, Jan 9, 2020
    #1
  2. Teal-Rose Jaques Win User

    Message not there on xbox app?

    Have you checked from Xbox.com? Sometimes you can get requests from a player on Xbox 360 and they can only be viewed on here or on a 360 console.
    Seems it just took like an hour to actually load the msg, even though the notification center had told me it was there
  3. Operator78 Win User

    Xbox app messages

    Same here. Unable to reply to message on my iPhone X running iOS 11.1.
  4. Mister Maka Win User

    Xbox app messages

    Hey again!

    To start things out, can you head over to account.microsoft.com and make sure all of your information is correct and up to date? Be sure you have a phone number added to your account :) Our team is aware of some trouble with messages on the Xbox App, this may
    help clear it up.
  5. KoG Maz Win User

    Xbox app messages

    Hey all.

    Sorry to hear about messaging trouble. Can you please clarify what happens when you try send an Xbox Live message? Make sure your phone and app are updated to the most recent update, if you haven't already.
    everything is updated the whole app works but messages just get stuck with unlimited loading sign then it freeze crashes and restarts running on iOS iPhone 7
  6. BlueTiger54-19A9E4F8 Win User

    Xbox app messages

    Still no fix or response. They must not care
Thema:

Xbox App Messaging

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