Xbox app not working

Discus and support Xbox app not working in XBoX on Mobile to solve the problem; i really need help I’ve got one network but it branches off to 3 others to seperate the family and ive made sure im connected to the same one as my... Discussion in 'XBoX on Mobile' started by Zatdatking, May 15, 2019.

  1. Zatdatking
    Zatdatking Guest

    Xbox app not working


    i really need help I’ve got one network but it branches off to 3 others to seperate the family and ive made sure im connected to the same one as my device (ipad) and ive tried everything from restarting console to factory resetting modem and nothings worked
    if anyone has any solution itd be greatly appreciated

    :)
     
    Zatdatking, May 15, 2019
    #1
  2. MB5656 Win User

    Xbox app does not open in continnum for phones

    why can't the Xbox s app work in continuum mode for windows phone? The app is grayed out and does not go into an desktop version of the app. Why does the Xbox app not work but Instagram, edge, photos, Groove music, and other apps work?
  3. Loraine Mon Win User

    Xbox app not working

    To further isolate your concern, please provide us a screenshot of what you are exactly seeing on your computer when you attempt to switch the accounts on the Xbox App.

    We will be waiting for your response.

    After I sign out:

    [​IMG]

    After I click sign in:

    [​IMG]

    [​IMG]

    Gives me no option to use another account.
    If none of the options worked for you, let us try to remove your account manually from the app by following the steps below:

    1. Press the Windows key on your keyboard and click Settings.
    2. Click Accounts and select Email & app accounts.
    3. Choose the current Microsoft account signed in to the Xbox App and click on
      Remove
      .
    4. Click Yes.
    5. Launch the Xbox App again and check if it gives you an option to sign in.

    We will appreciate if you can keep us updated with the results.
  4. EntireBroom4512 Win User

    Xbox app not working

    To further isolate your concern, please provide us a screenshot of what you are exactly seeing on your computer when you attempt to switch the accounts on the Xbox App.

    We will be waiting for your response.
    After I sign out:

    [​IMG]

    After I click sign in:

    [​IMG]

    [​IMG]

    Gives me no option to use another account.
  5. Loraine Mon Win User

    Xbox app not working

    Thank you for keeping us updated. To further troubleshoot your concern, we suggest that you manually uninstall and reinstall both the Windows Store and Xbox App.

    1. Click Start, and then type Windows PowerShell on the search box.  
    2. Right-click, and then select Run as administrator.  
    3. Type the following command to uninstall Windows Store: Get-AppxPackage *windowsstore* | Remove-AppxPackage
    4. Type the following command to uninstall the Xbox app:Get-AppxPackage *xboxapp* | Remove-AppxPackage  
    5. Hit Enter.  
    6. Restart your computer.
    7. After restarting your computer, go to the Windows PowerShell as administrator again and then type the following command to install the apps back to your computer: Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register
      “$($_.InstallLocation)\AppXManifest.xml”}
    8. Hit Enter.

    Launch the Xbox App again and switch your profile.

    Keep us updated with the results after performing the suggested solutions above.

    Successfully uninstalled and reinstalled Xbox app and store, but I still have the same sign in problem.

    When you tried to switch your account, do you see a sign in screen like the image below?

    [​IMG]

    If yes, click on Microsoft account and enter your second email address again.

    Let us know if it works this time.

    No, after I hit "sign in" the second window does not come up. It signs in to the same account without giving any option to choose another account.
    To further isolate your concern, please provide us a screenshot of what you are exactly seeing on your computer when you attempt to switch the accounts on the Xbox App.

    We will be waiting for your response.
  6. Camaro8706 Win User

    Xbox App not working

    Do you have a error code on your screen?
Thema:

Xbox app not working

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