Xbox app on iPhone

Discus and support Xbox app on iPhone in XBoX on Mobile to solve the problem; Ive been having this problem for about a month where when i load up my xbox app on my phone, all i get is a white screen with the loading symbol... Discussion in 'XBoX on Mobile' started by Joshs4508, Sep 4, 2019.

  1. Joshs4508
    Joshs4508 Guest

    Xbox app on iPhone


    Ive been having this problem for about a month where when i load up my xbox app on my phone, all i get is a white screen with the loading symbol spinning round, i have waited on the app for a good five minutes and still nothing happens, i have deleted
    the app, closed it, restarted my phone and still cannot access the app

    :)
     
    Joshs4508, Sep 4, 2019
    #1
  2. KINGCOBRAX7 Win User

    Xbox App

    The xbox app is installed on an Iphone
  3. Cortie888 Win User

    Captures not appearing on Smartglass App

    I'm using the app on my IPhone (5s). It is the Xbox app and not the Beta.
  4. Inferior-91D30E2D-4F Win User

    Xbox and iPhone

    Actually their is an iOS app that allows you to set up your ipod/iphone so you can select it on the Xbox and listen to music from your ipod/iphone. The app is called SyncStream (it's free)
  5. Radiant Sword X Win User

    iPhone Xbox App

    I would just go to privacy settings and change it to make messaging enabled. You might want to use your Xbox One to change that.
  6. iMarcia x Win User

    Xbox App on iPhone

    Hey ! We are aware of the issue with the Xbox App and currently working to pass information to the appropriate teams. Please post back with the following information:

    1) When you say crashing on startup, are you seeing any UI before the app crashes? If so, what screen are you seeing right before it crashes?

    2) Upon uninstalling and reinstalling the Xbox App, which of the following is happening?

    a. Does it give you an option to sign in, and you can type in your account information before it crashes?

    b. Does it go straight to the signing-in screen (a green screen with a spinner on the bottom) as if it knows your account information, and then crashes?

    c. Are you not even getting any UX before it crashes?

    3) If you are able to sign in before crashing (option (a) in the list above), can you please try creating a new dummy account and sign in using that account to see if it still crashes? We need to determine whether this is a condition specific to your
    device or whether it is specific to your account before we can proceed further.

    4) If you are willing to share the e-mail address (please do *not* send your password) that you normally use to log in with, we would like to investigate if there is anything unusual about the settings of that account.

    _______________________________________________________

    Mister CiZl

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
    When I start the app I only see the Xbox logo and then it instantly crashes. I've tried uninstalling and reinstalling the app plus running the updates but it still crashes. Would you like my email address?
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Xbox app on iPhone

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