Xbox App - "Something Went Wrong" - Uninstalled Game Keeps Trying to Reinstall

Discus and support Xbox App - "Something Went Wrong" - Uninstalled Game Keeps Trying to Reinstall in XBoX Games and Apps to solve the problem; Hello all, A month or so ago I uninstalled Hardspace: Ship Breaker from my PC. Ever since, the Xbox Game Pass App has continuously attempted to... Discussion in 'XBoX Games and Apps' started by Effect0ne, Jul 22, 2022.

  1. Effect0ne
    Effect0ne Guest

    Xbox App - "Something Went Wrong" - Uninstalled Game Keeps Trying to Reinstall


    Hello all,

    A month or so ago I uninstalled Hardspace: Ship Breaker from my PC. Ever since, the Xbox Game Pass App has continuously attempted to reinstall it, throwing up a "something went wrong" error each time with the error code 0x00000000. Every time I see it sitting in the games queue as a failed download/install, I click "view error details" which takes me into the download/install progress page and I click the X to "cancel installation". Each time I load the Xbox App up again, there it is again trying and failing to install.

    I have tried deleting every trace of the game from my HDD using the search function and scouring for its folders. I have tried repairing the Xbox app through the Apps area in Settings.

    Can anyone suggest a fix? It's quite annoying.

    Thanks!

    David

    :)
     
    Effect0ne, Jul 22, 2022
    #1
  2. Lucas Lauer Win User

    Xbox App - "Something Went Wrong" - Uninstalled Game Keeps Trying to Reinstall

    Hello, Effect0ne. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

    Would you please reinstall the gaming services and reset the Microsoft store and the Xbox app? Please perform these steps with the Microsoft store and the Xbox app closed and make sure there are no games being downloaded or installed on both apps (try to remove Hardspace from there if possible).

    - Go to start > Search for PowerShell > Right click > Run as administrator. Type the following command and press enter:

    get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

    - Press Windows + R and type in "regedit". Press enter.

    - Search for HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services

    - Delete the folders "GamingServices", "GamingServices.net" (if they're still there).

    - Go to Start > Settings > Apps > Apps & features > Microsoft Store > Advanced Options > Repair, then Reset.

    - Go to Start > Settings > Apps > Apps & features > Xbox App > Advanced Options > Repair, then Reset.

    - Press Windows + R. Type TEMP and press enter. Delete all the files inside this folder. Repeat this step by typing %TEMP% and Prefetch. Delete everything on both folders too.

    - Press Windows + R. Type WSRESET and press enter.

    - Restart your computer. Run Powershell as administrator and run the following commands (one at a time):

    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    (this command can show you some errors, this is normal, just wait until it finishes)

    start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

    - Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt. Also sign in on the Microsoft store with your Microsoft account.

    - Restart your computer one more time. Open the Xbox App and sign in with the same account as the Microsoft store.

    See if the game is still showing on the queue with an error or if the issue is fixed now and please let me know.
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Thema:

Xbox App - "Something Went Wrong" - Uninstalled Game Keeps Trying to Reinstall

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