Xbox (beta), can't see purchase options

Discus and support Xbox (beta), can't see purchase options in XBoX Games and Apps to solve the problem; Could you help me please, why I don't have any options regarding buying a game pass? [img] c3a208e1-2947-4156-99dd-871fc081a986 Discussion in 'XBoX Games and Apps' started by panulao, Nov 11, 2019.

  1. panulao
    panulao Guest

    Xbox (beta), can't see purchase options


    Could you help me please, why I don't have any options regarding buying a game pass?


    Xbox (beta), can't see purchase options [​IMG]


    :)
     
    panulao, Nov 11, 2019
    #1
  2. panulao Win User

    Xbox (beta), can't see purchase options

    This screen appears) No options to buy anything...
  3. {Parity} Win User

    Xbox (beta), can't see purchase options

    What happens when you click on the 'Join Game Pass' button?
  4. MattReptar Win User

    points=currency i cant use

    Are you in the beta? Cause if you're in the beta, DLC should be showing a cash amount and not points when you go to purchase it. When you go to purchase something, select "Manage payment options" and see if there's an option to select your Microsoft account.
    When you redeemed the 800 points did it tell you it was converted to a cash amount after you confirmed the redemption? Also, you'll probably get better help by posting this in the beta support forums, if you are indeed in the beta.
  5. EggsBoxJuan Win User

    Can't purchase Backwards Compatible game from the microsoft store

    Hi, things work very strangely when it comes to backwards compatible titles and payment options added on an Xbox One, for whatever reason you can't use a payment option to purchase these games if you added it on an Xbox One, you have to add the payment option
    on an Xbox 360..........funky huh

    https://support.xbox.com/billing/payment-and-purchases/troubleshoot-xbox360-marketplace-purchasing

    I added a payment option to my account at account.microsoft.com or on my Xbox One console, but I don't see the payment option when I try to purchase.

    If you don't see the payment option when you try to make a purchase, you need to add
    the payment option on your Xbox 360 console
    .
  6. MattReptar Win User

    unable to accses beta private forum

    To use currency, you'll first need to select your Microsoft account as a payment method. When you go to purchase something, on the confirm purchase screen, select "Manage Payment Options" then select Microsoft account and you'll be able to see how much you
    have total and be able to purchase content. If you don't see the option for your Microsoft account, then that's a whole different problem entirely and I'm not sure they've fixed it yet.

    Also, are you still having problems accessing the beta forums? Did you follow my instructions above? Here's the link to the beta forums:

    http://forums.xbox.com/xbox_forums/beta-2013/default.aspx
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Xbox (beta), can't see purchase options

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