Xbox (beta) for PC App causing micro stutters and games saves location "Nightmare".

Discus and support Xbox (beta) for PC App causing micro stutters and games saves location "Nightmare". in XBoX Games and Apps to solve the problem; All - Let me start by saying that I've been using the service for almost 2 months now, at the beginning was great then I found some deal breaking... Discussion in 'XBoX Games and Apps' started by Alex 2077, Jul 23, 2019.

  1. Alex 2077
    Alex 2077 Guest

    Xbox (beta) for PC App causing micro stutters and games saves location "Nightmare".


    All -

    Let me start by saying that I've been using the service for almost 2 months now, at the beginning was great then I found some deal breaking issues that just made me
    cancel my subscription. Maybe after a while it'll be more polished but right now I can't really pay for something so buggy and that is a nightmare to work with all the "security put into the WindowsApp" folder (more into this later).

    I've tested the app in 3 different machines:

    • i5-4690k / RX 570 / 32GB of RAM
    • i7-4790k / GTX 1070 / 32GB of RAM
    • Ryzen 2700x / GTX 1080 / 32GB of RAM

    All of them with fresh installs of Windows 10 1903 and the only thing that change when the
    micro stutters started was installing the Xbox (beta) app, this was replicated on all 3 machines. I got to this conclusion after weeks of troubleshooting because Intel systems had new hard drives and the i5 was delidded, I thought I might've
    broken my CPU but when I started to use other machines I realize that the only thing affecting all of them was the Xbox (beta) app. This is a deal breaker for me because the stutters are felt even by just hovering the mouse pointer over files in File Explorer,
    so at the end of the day it affects my PC experience in general. My wild guess is that this has something to do with the Game Bar or any other necessary Xbox "feature" necessary to access the service, not sure really. It's worth mentioning that I tested all
    systems with Linux Mint, this has helped me in the past to identify faulty hardware, since if it's hardware you will find issues in both Windows and Linux alike.

    I'm posting this for people that might be experiencing unexpected
    frame drops in games where you didn't have them to begin with, that's how I discovered this issue. Right now all 3 machines have fresh Windows 10 1903 installs with Uplay, Origin, Steam and GOG installed and games running just like before
    I started testing Xbox Beta for PC.

    ** Now into the NIGHTMARE that is Xbox Beta for PC as a gaming servicing & launcher **


    Like the gaming community has criticized the Epic Launcher for their lack luster set of features, here goes my rant:

    • App/Service doesn't offer TRUE Cloud Saves, as a PC player I really don't care if I can continue my play in Xbox, I want my progress to be safely uploaded to the cloud. If I install the app in different machine or decide to format my PC;
      my saves should be readily available (deep dive into this is below).
    • Browsing available games should be easy, I should be able to sort my library and games in the way I see fit: Date Added, Date Installed, Alphabetically, etc. You get the point.
    • **Ugliest part**: The cumbersome and unnecessary design of the
      Save Location Folder, I've seen way too many questions in the forums "Where are my saves?; Where are my games located?; How can I move my games folder to a different location or machine?" There's no easy answer for those questions but I'll
      try my best and why is headache to work with this service/app.

    Where are my saves?

    Your saves are located in different places in your Users folders, you actually need to hunt them down with advance searches and or file explorers like Total Commander (what I did). Try searching by the name of the game o Developer, search inside the Users
    Folders, eventually you'll find your saves but not for all, I guess some games keep these files inside the WindowsApp folder,
    which you can't access nor delete easily a common question in the forums too.

    Where are my games located?

    Your games located inside the WindowsApp which is located by default in C: and when you want to have your games on your mechanical drive (cheap storage) you need to go to settings and change the location from C: to any available drive then
    it will ask you to change you apps default folder in order to take effect. This will case apps downloaded from the Store to be saved in that drive location, not only games, why? I don't know doesn't make sense, I just want my games to be saved in different
    folder.

    How can I move my games folder to a different location or machine?

    This is where it gets tricky, to move it to a different location just do what I described above and it should take care of it for you. But if you want to move it to a different machine or
    if you format your PC because you are troubleshooting stutters in your machine, well you're out of luck: Xbox Beta App won't recognize the folder and will ask you to delete its contents before it can use the destination drive,
    like why??. This must be horrible for people that have data plans for their internet, having to re-download their entire Xbox library all over again. It is not my case but I also don't want to waste my time if
    I already downloaded the game and I just formatted my PC, which by the way is the best way to clean it and troubleshoot issues.

    BONUS: OK, I've had enough and I want out...

    Well ladies and gents, it is not as easy as it sounds. App uninstaller
    will leave orphan folders and files that are a NIGHTMARE to
    delete, my guess is the security used to encrypt those folders/files. If uninstall I expect that you clean your sh**t when you leave my machine, but hey not even in Beta this was thought out in the developing process... anyways, to the workaround:

    1. First uninstall all the games you downloaded to trim the size down of the WindowsApp folder.
    2. In Settings change the games location folder back it's default in C:, do it to in Settings since it will not prompt you like it did when you first change it from C: to D:
    3. Uninstall Xbox Beta for PC.
    4. This will leave at least 4 orphan folders in your Games Drive (D: or anything else that you might've chosen): WindowsApp, Program Files, Delivery Optimization and a last one that is usually below the WindowsApp folder, I don't seem to recall its name right
      now.
    5. To delete those you'll need: A linux distro in a USB Drive with a live desktop or a Reg Key called "Take Ownership" (just google: Windows 10 Take Ownership Reg Key) or by changing the security properties for each folder (which I will explain since I found
      to be cleanest). Just let me say that you can't delete the WindowsApp folder in Linux.
    6. To change the security properties: Right click in the folder > Security Tam > Advance. In there change the owner to
      Everyone then click "Search Names", this will allow you to change in the box below all the owners and services that have access to this folder. Delete everything but Users of your current machine or your account name. Click Apply. If everything
      went well in File Explore you should be able to press SHIFT + DEL and get rid of the folder.
    I'm sure there are many people out there that's is having fun with the service, I was in the beginning until I reached these issues that are a deal-breaker for me. Hopefully this will help people that might run into any of these issues.

    The best thing out of this is that I appreciate more all the seasoned game launchers (Specially Steam & GOG) they're very easy to work with and I was spoiled by that experience.

    Cheers ~

    :)
     
    Alex 2077, Jul 23, 2019
    #1
  2. SoloSpartan01 Win User

    Xbox One Summer Update - after updating the game streaming to PC keeps disconnecting

    I updated the Xbox App Beta to version 22.23.11006.00000, and it seemed to fix the problem with the lag. There is still stuttering problems though. Some games stutter every 5-10 minutes, and other games stutter every 30 seconds.

    Thanks for the heads up on that, when you tested this. What quality setting were you using to stream? Low, Medium, High, Very High? If you changed it to a lower setting did that help?
    Xbox App Version: 22.23.11005.00000

    Xbox App Beta Version: 22.23.11006.00000

    Xbox Console OS Version: 10.0.143932123

    Windows 10 PC Version 1607, OS Build: 14393.447

    I have tested a few games on both the normal Xbox App and the Beta App, and both apps have the stuttering problem; neither of them have the lag issue any more. Both apps perform about the same(neither performs better than the other). The stuttering only
    seems to happen on the very high quality setting. When I use the high, medium, or low quality setting the stuttering problem goes away. I have played these games previously in the past couple months on the very high setting, and they didn't stutter like this.
  3. SoloSpartan01 Win User

    Xbox One Summer Update - after updating the game streaming to PC keeps disconnecting

    I updated the Xbox App Beta to version 22.23.11006.00000, and it seemed to fix the problem with the lag. There is still stuttering problems though. Some games stutter every 5-10 minutes, and other games stutter every 30 seconds.

    Thanks for the heads up on that, when you tested this. What quality setting were you using to stream? Low, Medium, High, Very High? If you changed it to a lower setting did that help?

    Xbox App Version: 22.23.11005.00000

    Xbox App Beta Version: 22.23.11006.00000

    Xbox Console OS Version: 10.0.143932123

    Windows 10 PC Version 1607, OS Build: 14393.447

    I have tested a few games on both the normal Xbox App and the Beta App, and both apps have the stuttering problem; neither of them have the lag issue any more. Both apps perform about the same(neither performs better than the other). The stuttering only
    seems to happen on the very high quality setting. When I use the high, medium, or low quality setting the stuttering problem goes away. I have played these games previously in the past couple months on the very high setting, and they didn't stutter like this.
    I have updated the Xbox App Beta to version: 22.23.18007.0, and it also has the same stuttering issue. Also, playing on the high quality setting actually does have some stuttering; it just doesn't happen as frequently as the very high quality setting.
  4. SoloSpartan01 Win User

    Xbox One Summer Update - after updating the game streaming to PC keeps disconnecting

    I updated the Xbox App Beta to version 22.23.11006.00000, and it seemed to fix the problem with the lag. There is still stuttering problems though. Some games stutter every 5-10 minutes, and other games stutter every 30 seconds.
  5. ATKO80 Win User

    Vudu and Amazon Video having problems since the New Xbox One Update. "Judder" or "Stutter" like effect when videos are playing on these two apps.

    Same issue here, thought I was going mad! Don't think my xbox one has ever worked properly, can't plug my cable box into it due to the amount of problems with the picture stutter and instant on causes nightmares where the console boot back up to a black
    screen and now all video apps stuttering. Load of crap, never had this problem with the 360!
  6. Studs MacKenzie Win User

    Anyone get the 1.4 patch yet?

    Is it not still in beta for the PC crowd? In either case, I have yet to run across any issues, save for whenever I conjure up an atronach the game tends to stutter until she disappears off-screen.
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Xbox (beta) for PC App causing micro stutters and games saves location "Nightmare".

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