Xbox billing

Discus and support Xbox billing in XBoX on Consoles to solve the problem; So I pay for my Xbox game pass off my card, I do owe money for this months cycle if I buy a card for game pass will it transfer over or do I need to... Discussion in 'XBoX on Consoles' started by VolatileJc18, Jul 31, 2019.

  1. VolatileJc18
    VolatileJc18 Guest

    Xbox billing


    So I pay for my Xbox game pass off my card, I do owe money for this months cycle if I buy a card for game pass will it transfer over or do I need to pay from my card then cancel the auto renew

    :)
     
    VolatileJc18, Jul 31, 2019
    #1
  2. XBF Erick C Win User

    Xbox Billing

    Hey there Toaster!

    Go ahead and follow this
    Contact Us Link and let us know if it allows you to submit the callback request.

    I hope it helps!

  3. SatanicToaster8 Win User

    Xbox Billing

    The best way to reach Live Support would be here: https://support.xbox.com/contact-us#0

    It's going to ask if you want help from the virtual agent select
    no thanks,pick the category (Games)and just pick a contact method
    (request a call from support or Chat is faster).

    Let us know if it does give you the option to request a callback or chat with an agent.
    Still not available. Should I provide a screenshot?
  4. SatanicToaster9 Win User

    Xbox Billing

    You will need to get in touch with
    customer support
    make sure that the region is correct, and that you are signed in with the affected account.

    Then follow these steps.

    1. "Step 1: Choose a catagory" select "Billing"

    2. "Step 2: Our virtual agent is here to help" click "No thanks..." (this will mean you don't have to deal with the virtual agent)

    3. "Step 2: Pick a topic" select "Pay your balance for a past due or suspended Xbox subscription"

    4. don't do "Step 3" since you believe you have already paid your past due balance, instead skip to "Step 4: Contact us" and choose your contact method.

    Hopefully that will help you out.
    The only option under "contact us" is a direction to the community form, which I (clearly) already posted on. How can I just easily contact a human support agent to talk to? I tried calling their support number, which was just an automated voice message
    referring me back to the customer support link. Again, under "contact us," the only place to go is the forums. Should I try through the virtual agent again?
  5. Smwutches Win User

    Xbox Billing

  6. VolatileJc18 Win User

    Xbox billing

    Thank you I wasn't sure, did have a feeling of have to do that first
Thema:

Xbox billing

Loading...
  1. Xbox billing - Similar Threads - billing

  2. unable to update billing

    in XBoX Games and Apps
    unable to update billing: im unable to change payment options or add payments always telling me to try later or service unavailable i have money was in special promo and was being charged until the 7th then was playing on...
  3. Compras e Cobrança // Payments and Billing

    in XBoX Sales and Promo
    Compras e Cobrança // Payments and Billing: Meu problema é... eu tento comprar o gamepass por 1 R$ e está dando erro na compra, ja tentei diversos cartões e sempre da erro! My problem is ... I try to buy the gamepass for 1$ and is giving...
  4. help i cant pay a past due bill with Microsoft account balance

    in XBoX Sales and Promo
    help i cant pay a past due bill with Microsoft account balance: I cant pay my past due bill 1f3421f5-9078-411e-8b9b-5b5b26bb1d3b
  5. Doppia fatturazione [Mod translation-Double billing]

    in XBoX on Consoles
    Doppia fatturazione [Mod translation-Double billing]: Buonasera, ho acquistato un gioco virtualmente tramite lo store utilizzando la mia carta prepagata.. Il problema che sono partite due fatturazioni e non una.. cosa dovrei fare? [Mod...
  6. XBOX LIVE AND XBOX ULTIMATE BILLING ISSUE

    in XBoX on Consoles
    XBOX LIVE AND XBOX ULTIMATE BILLING ISSUE: I recently upgraded to xbox game pass ultimate from xbox gold live because it was only $1. Instead I was charged $14.99, so I filled out a refund request form and even left in the notes that I was...
  7. Billing

    in XBoX on Consoles
    Billing: Microsoft charged my card twice for one thing!!! How do I get refunded for the extra charge of $25.85 ?????? 2266e650-27ce-4353-93e1-1f5c080f19b8
  8. Past Due Bill? & Renewal

    in XBoX on Consoles
    Past Due Bill? & Renewal: So I pay 59.99 for a past due bill, than I'm gonna get charge 59.99 again for renewal all within about 2 weeks maybe 3 I dont understand? c02c838c-6dad-4a88-8bdf-5ea7928dc3bf
  9. BILLING

    in XBoX Games and Apps
    BILLING: I HAD OVER 140.00 WORTH OF CHARGES PUT ON MY PAYPAL ACCOUNT FROM MICROSOFT THEY WERE FORTNITE V-BUCKS THAT I DIDN'T AUTHORIZE. HOW CAN I GO ABOUT GETTING THAT CREDITED BACK TO MY ACCOUNT?...
  10. Billing on xbox

    in XBoX on Consoles
    Billing on xbox: My card was blocked but i wasnt trying to buy the 3 month gold i was trying to get the 1 month because its on the deal for 1$ Xbox gamertag text me 976f0ec0-5970-4482-8ec9-49cb3efdd811