Xbox Cannot connect to Microsoft Store.

Discus and support Xbox Cannot connect to Microsoft Store. in XBoX on Consoles to solve the problem; I can't connect to Microsoft store at all. When I do it tells me "Page could not be loaded. Please try again later". I also cannot access Xbox assist... Discussion in 'XBoX on Consoles' started by Went Brown, Oct 7, 2019.

  1. Went Brown
    Went Brown Guest

    Xbox Cannot connect to Microsoft Store.


    I can't connect to Microsoft store at all. When I do it tells me "Page could not be loaded. Please try again later". I also cannot access Xbox assist and I don't have xbox live but have never needed it to use xbox assist.

    :)
     
    Went Brown, Oct 7, 2019
    #1
  2. Went Brown Win User

    Xbox Cannot connect to Microsoft Store.

    How do I reset the network settings of my xbox?
  3. Went Brown Win User

    Xbox Cannot connect to Microsoft Store.

    Nope can't access any of them.
  4. XBF Steven R Win User

    Xbox Cannot connect to Microsoft Store.

    Hey there Went Brown,

    Thanks for reaching out to the Forums for advice on how to tackle this problem you're experiencing at the moment. I can totally see how this could be confusing. Problems with the console not connecting to the store usually have to do with the connection
    to Xbox Live services you're getting from your modem or network hardware. If your network is alright, then I suggest trying a soft factory reset of the console. It's a factory reset that cleans out your console, reinstalls the current version of the dashboard,
    doesn't uninstall any of your games/apps and in general is a great troubleshooting step for most problems.

    Once you have made sure that your network is set up appropriately (with an open NAT type) and that you have all the sign-in information for any important gamertags you have on your console, try the steps outlined in our How
    to reset your console to factory defaults on Xbox One
    and select the option denoted in reset and keep my games & apps.


    When you get the chance, give that a shot and let us know how that helped.

    Thanks!
  5. Aventhyz Win User

    Xbox Cannot connect to Microsoft Store.

    Restart your router and your Xbox, also reset the network settings of your Xbox, you should also try to buy what you want at Microsoft Store website when an error like this happens
  6. Went Brown Win User

    Xbox Cannot connect to Microsoft Store.

    That didn't work either. And I don't have xbox live, in other words. I'm not subscribed.
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Xbox Cannot connect to Microsoft Store.

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