Xbox cloud gaming issues

Discus and support Xbox cloud gaming issues in XBoX Games and Apps to solve the problem; So when I go to Xbox.com/play (on safari) on my iPhone it says "For the best play experience, please use a supported browser." and then has a learn... Discussion in 'XBoX Games and Apps' started by Hwhipple, May 12, 2022.

  1. Hwhipple
    Hwhipple Guest

    Xbox cloud gaming issues


    So when I go to Xbox.com/play (on safari) on my iPhone it says "For the best play experience, please use a supported browser." and then has a learn more button that I cant click. and the game isn't working either.

    :)
     
    Hwhipple, May 12, 2022
    #1
  2. Lucas Lauer Win User

    Xbox cloud gaming issues

    Try to update it and let me know :)
  3. Lucas Lauer Win User

    Xbox cloud gaming issues

    Hello, Hwhipple. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    What iOS version is on your iPhone?

    On their official page they say that Safari is supported on iOS 14.4 or later:

    https://support.xbox.com/en-US/help/games-apps/...

    If you have iOS 14.4 or later and are trying to play on Safari, it should work. So if it's not, i'd recommend you to contact Xbox support:

    https://support.xbox.com/en-US/contact-us/

    or

    https://support.microsoft.com/contact/virtual-a...
  4. Francia J. Win User

    Xbox Cloud Gaming issues

    Hi Abdur, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    For me, I am using my Xbox One Wireless Controller. Make sure to keep the controller updated by installing Xbox Accessories App to fix the issue.

    Kindly try connecting your controller directly to your device using a USB cable. Yes, connecting it via wire will be the best option.

    In regards to the browser, it really depends on your preference. I preferred the Microsoft Edge browser. You can also check this link for other troubleshooting steps: https://support.xbox.com/en-US/help/games-apps/...
  5. Hwhipple Win User

    Xbox cloud gaming issues

    Thanks and no its not up to date so that explains my issue.
  6. XBF Leonzo G Win User

    Cloud storage setting

    Hello EditSoos,

    Thank you for bringing this issue to our attention, and keeping us updated on the situation. Is this issue occurring on an Xbox One or Xbox 360? What is the exact error message that appears? The Xbox 360 cloud storage will need to be enable to use, but the
    Xbox One will use the cloud as long as the console is connected to the internet. We have an article entitled

    Xbox One Cloud Game Saves: FAQ
    that answers several questions about the Xbox One cloud system. Be sure to keep us updated so that we may make sure the issue get resolved!
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Xbox cloud gaming issues

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