Xbox Controller button is broken what are my options?

Discus and support Xbox Controller button is broken what are my options? in XBoX on Consoles to solve the problem; So the left bumper button on my controller has popped out of place while gaming and it no longer works. I have had the controller as long as my xbox... Discussion in 'XBoX on Consoles' started by StevenHummel1, Aug 13, 2019.

  1. Xbox Controller button is broken what are my options?


    So the left bumper button on my controller has popped out of place while gaming and it no longer works. I have had the controller as long as my xbox over 3 years and I am now wondering what my options are for replacing the controller since I do not have
    the money to buy a complete new one. When I tried to run through the process to repair it I got the following error message, We’re sorry. The accessory or device you are requesting is not available. Please contact
    Microsoft Support
    for assistance.

    Is there nothing xbox will do for me at this point or am I just stuck with a broken controller?

    :)
     
    StevenHummel1, Aug 13, 2019
    #1
  2. macca316x2z Win User

    Is the warranty valid for the Xbox One Controller?

    my xbox controller is not working and i just what to say you **** up the controller

    and i play a lot of fortnite and the aming button is broken it has happened to two of my cotntralers now
  3. LunaLight7 Win User

    Xbox Controller button is broken what are my options?

    I'm sorry for what happened. As already suggested by my colleagues, the best thing is to contact Xbox customer support to see if there is anything that can be done.
  4. XBF Diego M Win User

    Xbox Controller button is broken what are my options?

    Hi Steven,

    Thank you for posting on the Xbox forums.

    Unfortunately, both the controller and the console are out of manufacturer warranty, so there really is no other option other than to get a new controller. There is nothing that can be changed about the controller being out of warranty so we cannot assist
    with your request but you can always contact Xbox customer support to see if there is anything that can be done.

    1. Contact us here
    2. Select Xbox One
    3. Select See other options
    4. Select Payment & billing under Account management
    5. Select show contact options and go to step 4
    6. Select Request a call from Support if available within hours of operation or there should be a number for you to call and hours of operation for your region

    I hope there is something that customer support can do for you.
  5. MYOXIDE1337 Win User

    Why is my Xbox one X screen black when I turn it on?

    I am having a similar problem. Everything is broken as I cant even sign into my profile. The controller will respond and I can click the xbox button but literally cant click anything, it's like my one x is broken
  6. bluethunder yt2 Win User

    Xbox one s

    It could be the button is broker i have the same moddle xbox and the white controllor (the one in the photo) dose break as the controllor seams to break after a while so i recomend eather buy a new controller or contact tech support for other posible solutions
    because it could be a broken button or weak to no signals from the controller to the console good luck with the issue and game on.

    Edit. I have noticed it dose not show if you have the white controller as what is shown is a model of what to do but the button could be broken. I apologize for my assumption. Good luck with finding a solution and hope you dont have anymore issues with
    your console. And game on
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Xbox Controller button is broken what are my options?

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