Xbox controller disconnects randomly from series x when wired headset plugged in.

Discus and support Xbox controller disconnects randomly from series x when wired headset plugged in. in XBoX on Consoles to solve the problem; When a wired headset is connected to the controller, we are experiencing static and audio issues. In addition to this the controller will desync from... Discussion in 'XBoX on Consoles' started by FOXDVD, May 3, 2022.

  1. FOXDVD
    FOXDVD Guest

    Xbox controller disconnects randomly from series x when wired headset plugged in.


    When a wired headset is connected to the controller, we are experiencing static and audio issues. In addition to this the controller will desync from the xbox for up to 10 seconds and reconnected randomly. This happens none stop. When the headset is not connected the controller works fine.

    We tried a brand new controller out of the box with new batteries and same issue.

    We made sure the firmware was up to date on both controllers.

    We bought another wired headset (different brand) from amazon, and same issue.

    What could be causing this and any possible solutions?

    :)
     
    FOXDVD, May 3, 2022
    #1
  2. [ A J ] Win User

    Xbox controller disconnects randomly from series x when wired headset plugged in.

    Hi, FOXDVD! Thank you for reaching out.

    My name is AJ, I'm an independent Advisor for the Xbox Community.

    I'm sorry you are having a hard time with your controllers.

    If it's okay, I have some questions regarding your setup.

    • Have you also made sure your console's OS is up to date? you can see this by going to Settings > System > Updates.

    • Have you already connected your controller to your console via USB cable? I know this defeats the purpose of a wireless controller, I just want to know if the issue persists even if it's wired.

    • Are there any external devices plugged into your console?

    • Is there a stereo adapter plugged in between your headset and your controller?

    • Are you using original Xbox controllers manufactured by Microsoft?

    • What kind of batteries are you using with your controllers?

    • Which headsets have you tried so far?

    Additionally, I'd suggest power cycling both your console and your controllers, like this:

    - Press and hold your controller's Xbox button until it shuts down.

    - Remove your controller's batteries.

    - Press and hold your console's power button until it shuts down.

    - Remove all external devices from your console.

    - Unplug your console for 3 - 5 minutes.

    - Put everything back together and check if the issues persist. If possible, please plug your console directly into one of the wall's outlets.

    Please let me know if this works.

    Thank you!
  3. Noel Hoekstra Win User

    Xbox series X - AUDIO - USB vs 3.5mm headphones - Quality & Latency

    I understand you about the xbox license.

    I rather not want to have a wireless headset because I dont like charging and the battery life will decrease over time. So that leave me with two options:
    1. Wired, 3.5mm into the Xbox series x controller
    2. Wired, usb, into the Xbox series X

    I checked the microsoft store and there are only 2 compatible series X headsets. Both wireles.

    Do you know any wired Xbox series X headset? That is compatible with the series x? I prefer USB but have to go 3.5mm otherwise.
  4. KingOfWombat Win User

    Wired versus Wireless Controllers/Headsets

    I prefer wireless controller and wired headset, but I do not recommend using a wired controller and a wired headset. Some headsets will make a weird buzzing noise when plugged into a wired controller. And also, same goes for plugging your wireless controller
    into your console to charge a battery pack.
  5. SammyVS Win User

    Connecting headset

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    I imagine this headset is wired and has a 3.5mm connector, right? If I'm correct, the Xbox Series S controller has an output that you can plug the headset into the controller.
  6. DangerousBard Win User

    Wired headset not working

    As stated in the xbox support about wired headsets:

    support.xbox.com/.../wired-headset-help

    The following conditions may cause an echo or noise during game play:

    The microphone detects ambient noises. This includes voice transmission that comes from the earpiece.

    The headset plug is not fully inserted into the controller.

    You are using the Xbox 360 Wireless Controller, and the battery levels in the unit are low.

    If you or other players hear an echo or other noise during game play, try one of the following:

    Turn the volume down on your TV or stereo.

    Disconnect the headset from the controller, and then reconnect the headset to the controller.

    Clean the plug on the headset cable with a clean cloth, and then reconnect the headset to the controller.

    Test the headset by connecting the headset to a different controller if you can do this.

    If you are using an Xbox 360 Wireless Controller, replace the AA batteries or recharge the Xbox 360 rechargeable battery.

    Check these steps to locate your headset problem.
Thema:

Xbox controller disconnects randomly from series x when wired headset plugged in.

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