Xbox controller does not work

Discus and support Xbox controller does not work in XBoX on Consoles to solve the problem; el dia 29 de septiembre compre un control de Xbox dpd y no funciona e hablado a soperte técnico según el num que trae la garantía y me dan otro marco... Discussion in 'XBoX on Consoles' started by maricruz2, Oct 6, 2019.

  1. maricruz2
    maricruz2 Guest

    Xbox controller does not work


    el dia 29 de septiembre compre un control de Xbox dpd y no funciona e hablado a soperte técnico según el num que trae la garantía y me dan otro marco al otro y me mandan a una paguina para envía

    el tiket de compra y me responden que ellos no sabem me dan otro num y nada se me hace muy mala onda que no den un num donde nos podamos comunicar y nos den solución ya que supuestamente lo compras nuevo para evitar esto y no es asi es caro el producto
    para no dar solución espero y me puedan ayudar a solucionarlo gracias

    ----------------------

    [Mod Translation - on September 29 I bought an Xbox dpd control and it does not work and talked about technical support according to the num that brings the warranty and they give me another frame to the other and they send me to a page to
    send


    the purchase tiket and they answer that they do not know they give me another num and nothing makes me very bad that they do not give a num where we can communicate and give us solution since supposedly you buy it again to avoid this and it is
    not so
    expensive the product to not give solution I hope and can help me solve it thanks]

    :)
     
    maricruz2, Oct 6, 2019
    #1
  2. Ricardo Cintra Win User

    Xbox controller does not work

    Where you Buy, you tried Sync with your Xbox?
  3. SatanicoDrCadillac Win User

    Xbox controller does not work

    Hola!

    Si acabas de comprar tu xbox, puedes hacer valida la garantia en la tienda donde la adquiriste.

    Te dejo un link con los pasos a seguir y el numero de soporte tecnico para LATAM

    https://support.xbox.com/es-MX/browse/xbox-one/warranties-and-repair

    Número tel 800-2660068

    -----

    [Mod Translation - Hello!

    If you just bought your xbox, you can validate the warranty in the store where you purchased it.

    I leave you a link with the steps to follow and the technical support number for LATAM

    https://support.xbox.com/es-MX/browse/xbox-one/warranties-and-repair

    Tel number 800-2660068]
  4. XBF Amber M Win User

    Xbox controller does not work

    Hi
    maricruz2
    ,

    Thanks for reaching out to us in the forums for this issue. What type of Xbox controller have you purchased: Xbox standard controller, Xbox Design Lab controller or Xbox Elite controller? They all have different warranty periods for them; however, if you
    have just purchased the controller, you should be able to return it to the retailer that you purchased it from.

    In general, when there are issues with a controller, I would recommend you troubleshoot the issue using our Xbox One Wireless Controller
    Solution


    If you would like to see about getting a replacement for the controller rather than return to the retailer, then you would need to
    request a call back or chat from Xbox Support directly for assistance with this. Sadly, we here on the forums lack the necessary tools to help more directly with any hardware
    or accessory replacement/repair issues.

    I hope that this information helps you out.

    Let us know if you have any further questions as we'd be glad to further help as best we can.
  5. Dageto Kraft Win User

    Xbox controller does not work

    en la pagina de xbox de soporte ahi te solucionan y te dicen que mandes un correo con el ticket de compra y luego desde el correo te contestan todo

    intenta nuevamente

    ------

    [Mod Translation - on the support xbox page there they solve you and tell you to send an email with the purchase ticket and then from the email they answer everything

    try again]
  6. DrMaster2002 Win User

    "Turn on Copilot" button

    I forgot to mention that the controller I'm trying to connect is not an Xbox One controller. Does it work with a controller that is not from Xbox?
Thema:

Xbox controller does not work

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