Xbox controller on but unresponsive, console also refusing to go into sync mode.

Discus and support Xbox controller on but unresponsive, console also refusing to go into sync mode. in XboX Insiders to solve the problem; I've reported this issue in the insider app on the console. This is been going on for a while now and the only fix is to restart the console. It can go... Discussion in 'XboX Insiders' started by /u/Super_Marioo, Dec 12, 2019.

  1. Xbox controller on but unresponsive, console also refusing to go into sync mode.


    I've reported this issue in the insider app on the console. This is been going on for a while now and the only fix is to restart the console. It can go nights without happening, then happen 2-3 times a night. The Nexus button stays solidly lit, and taking the batteries out and putting them back in doesn't fix it. The Nexus button light just comes back on, but still zero response on the console. I should note that I can still navigate the Xbox using my phone as a remote connection during the time of unresponsiveness but controller is useless until hard reset. This happens with both the Elite series 1 controller, and also the updated Xbox controllers with bluetooth.

    Now the console also refuses to go into sync mode while this possible bug is occurring with the controller. Simply nothing happens when you hold the sync button on the side of the console.

    When controller is working normally console has no issue going into sync mode.

    submitted by /u/Super_Marioo
    [link] [comments]
     
    /u/Super_Marioo, Dec 12, 2019
    #1
  2. B1ackKnight714 Win User

    Console Unresponsive After Boot Up

    I have the ssame issure. Console is unresponsive and i have two controllers synced up to it but nothing happens no matter what and it worked fine yesterday and this morning
  3. edstark-EA879254-467 Win User

    Xbox no signal issues

    yea its not a sync problem , tried with several different controllers and tried syncing them all but had no joy...just console switchs on, no signal and controllers refuse to sync. no clue what to try next to be honest :(
  4. T3chnlgydude Win User

    Controller synced but unresponsive

    Hi VIQueenPlugzIV

    There might be interference from other devices. Cellphones are a big culprit. Try moving you cellphone away from the controller

    Also, switch the controller off and then on again. You can also re-sync it.
  5. x Sarasaurus x Win User

    Controller synced but unresponsive

    Hi there,

    Sorry to hear about the trouble you are experiencing with your controller.

    Go ahead and start by trying to sync up the controller again by tapping the sync button on both your controller and xbox.

    If that doesnt seem to do the trick. Try to do a hard reset of your console by holding your finger on the power button, until the console powers down. Allow a few moments typically a good 30 seconds then start the console back up.

    Alternatively if this controller is still under warranty you may head over to support here at Device support. This is where you may lodge a request for a repair.
  6. x Sarasaurus x Win User

    Xbox stuck in store screen, will not navigate home My Xbox is stuck in the store screen.

    Hi there,

    Is it the controller that is unresponsive, resulting in your console being stuck in the store??

    If this is the case,

    Go ahead and tap the sync button located on your controller and on the console. If it is still stuck

    Try to shut the console down completely. Start by holding your finger on the power button until it shuts down. Now unplug the console and wait a good few minutes, typically 5 minutes, then plug the console in and start it back up.

    Alternatively if both the console and controller are still under warranty you may lodge a request for a repair here at Device support

    Another process of elimination could be to also, head on over to setting, network, advanced, alternate mac address and click clear. This will prompt a restart of the console.
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Xbox controller on but unresponsive, console also refusing to go into sync mode.

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