Xbox credit - how to redeem

Discus and support Xbox credit - how to redeem in XBoX Games and Apps to solve the problem; Hi, my son added a wallet top up he bought to his microsoft account. The credit is appearing in our account but we can't redeem against a game or... Discussion in 'XBoX Games and Apps' started by Moneypennyqs, Sep 10, 2019.

  1. Moneypennyqs
    Moneypennyqs Guest

    Xbox credit - how to redeem


    Hi, my son added a wallet top up he bought to his microsoft account. The credit is appearing in our account but we can't redeem against a game or minecoins. When I attempted to input the code again it said it had already been used. I don't know how to use
    this money that is in his account and neither does he!

    Seriously stressed out now!

    :)
     
    Moneypennyqs, Sep 10, 2019
    #1
  2. {Parity} Win User

    Xbox credit - how to redeem

    If it appears on your account then the code redeemed successfully. What happens when you try to use the funds?
  3. XBF Amber M Win User

    Xbox credit - how to redeem

    Hi Moneypennyqs,

    Thanks for reaching out to us in the forums regarding this issue. In relation to Minecraft and the purchase of Minecoins, it would be dependent on which device you're using for game play, but in general to purchase Minecraft Coins, you must have a
    payment method set up in your device in order to make a purchase in the Minecraft Marketplace (in-game store).

    I recommend out support article Minecraft Marketplace FAQ for further clarification as it has more
    complete and specific answers. You can also
    contact Mojang Support
    as well for a more full rundown of the Minecraft Marketplace as well.

    https://www.minecraft.net/help << has further resources about purchasing in Minecraft

    I hope that this helps you out a bit more! Let us know if you have further questions.
  4. Geth Win User

    Xbox credit - how to redeem

  5. Jowster12 Win User

    Xbox credit - how to redeem

    Hello,

    in order to get the mineoins you might have to purchase those separately.

    I hope I could help

    -
  6. Northern Lass Win User

    Xbox credit - how to redeem

    Have you a valid payment method set up on that account, it might be checking you have one before allowing you to use the credit.
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Xbox credit - how to redeem

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