xbox disconnecting if make/take phone call...

Discus and support xbox disconnecting if make/take phone call... in XBoX Accessibility to solve the problem; Hi, If I answer/make a phonecall while my son is on xbox, it disconnects him/throws him out of game, is this an xbox setting issue or something else?... Discussion in 'XBoX Accessibility' started by tracy653, Jun 27, 2019.

  1. tracy653
    tracy653 Guest

    xbox disconnecting if make/take phone call...


    Hi, If I answer/make a phonecall while my son is on xbox, it disconnects him/throws him out of game, is this an xbox setting issue or something else?

    :)
     
    tracy653, Jun 27, 2019
    #1
  2. tracy653 Win User

    xbox disconnecting if make/take phone call...

    just checked this, and hotspot is switched off, thanks though, i do often have it on!
  3. denis97g Win User

    xbox disconnecting if make/take phone call...

    Hi! is the xbox connected via ethernet? I don't think it's an xbox issue, rather something to do with your internet connection.
  4. tracy653 Win User

    xbox disconnecting if make/take phone call...

    Hi, its happened when I've used my mobile and my land line, I figured its all wifi nowadays (sorry, im not very techie!)
  5. XBF Felixx P Win User

    xbox disconnecting if make/take phone call...

    Hello tracy653!

    Thanks for reaching out to Xbox forums support

    Are you using wifi to make calls and is your son is using wifi to play Xbox Live?

    Let us know!

    Felix

    Xbox forums support
  6. FreakRoach Win User

    xbox disconnecting if make/take phone call...

    That is weird. Are you using your phone as a wifi hotspot and has Xbox connected to it?
Thema:

xbox disconnecting if make/take phone call...

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