Xbox down loads problems

Discus and support Xbox down loads problems in XBoX Games and Apps to solve the problem; HI This is my issue: For the last 3 free with gold games that i've wanted (Jedi Knight: Jedi Academy, Star Wars Republic Commando & Star Wars Battle... Discussion in 'XBoX Games and Apps' started by People's Pal, Apr 17, 2019.

  1. People's Pal
    People's Pal Guest

    Xbox down loads problems


    HI

    This is my issue:

    For the last 3 free with gold games that i've wanted (Jedi Knight: Jedi Academy, Star Wars Republic Commando & Star Wars Battle Front II) I have not been able to play the game after downloading.

    Each of these game icons in the "Recent tab" are grey w/ white controller, which I believe indicates unsuccessful download.

    Each of these games will not load and goes to Game Error screen that sends me to support.

    I've tired multiple times of downloading each to make work with no success.

    Also noticed that I cannot select the xbox one game in my future que when I get ONE.

    How can I fix this to not happen again?

    How can I get these games for free still?

    Thanks for your help in advance.

    All the best

    :)
     
    People's Pal, Apr 17, 2019
    #1
  2. zzIRISMAXIMUSzz Win User

    Xbox down loads problems

    One thing that may help this problem is to remove and reinstall the account on your xbox. As far as getting the titles still past the date they were free your best bet would be to contact xbox support they may be able to help you out with getting the game
    for free still.
  3. MorkyMork1991 Win User

    Xbox down loads problems

    Hi there,

    Have you checked if there is an update on your console? Sometimes that can stop you from downloading the games. If you haven't, try power-cycling your console.

    Also, are there any error codes when you try and start the game?
  4. Koods Win User

    Xbox down loads problems

    Have you tried holding down the power button while the console is switched on for 10s, see if that clears out any gremlin files in the system? Good news is you've got them on your account though so you'll be able to download them so long as you're a subscriber
    to Xbox Live!
  5. RedCarGamer Win User

    Xbox down loads problems

    If the above possible solutions doesnt work, you still can try to reset your console. Then you can choose to reset and delete all stuff or keep your games installed. You can find all info of how to do it

    here
    .
  6. DsD AdI0 Win User

    Down load problem

    first make sure your ports on your router.hub are open

    support.xbox.com/.../network-ports-used-xbox-live

    then try again if still not working deltel your profile and redownload it and try again if still having a error contact main xbox support

    america support xbox

    Xbox Support

    Toll free: (800) 4MY-XBOX or (800) 469-9269 Hearing impaired (TDD device): (866) 740-9269 or (425) 635-7102 Games for Windows Support Toll free: (877)-274-4349

    Hours of operation:

    9 am to 1 am Eastern Time

    6 am to 10 pm Pacific Time

    united kingdom xbox support

    Phone assistance is available.

    Monday-Friday: 08:00-21:00 Saturday: 08:00-19:00 Sunday: 09:00-17:00 Phone numbers 020 7365 9792 or 0800 587 1102

    Hearing Impaired (TTY device): 0800 5871103

    Please note that if you call us using a mobile phone, there may be additional charges from your service provider. Please contact your service provider for more information.
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Xbox down loads problems

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