Xbox Elite 2 Controller Return

Discus and support Xbox Elite 2 Controller Return in XBoX on Consoles to solve the problem; I purchased an Elite 2 Controller on 21/4/2020 from the Microsoft Australia ebay store. It gradually developed stick drift, to the point that it’s no... Discussion in 'XBoX on Consoles' started by Architype, Apr 20, 2021.

  1. Architype
    Architype Guest

    Xbox Elite 2 Controller Return


    I purchased an Elite 2 Controller on 21/4/2020 from the Microsoft Australia ebay store. It gradually developed stick drift, to the point that it’s no longer useable. I want to return it for exchange, but have no address to send it to, and there has been no response from the store, despite sending a message.

    Tried contacting Microsoft Australia through their phone hotline, but when asked to input numerical selections, nothing worked, and they hung up on me.

    This is getting urgent-any thoughts?

    :)
     
    Architype, Apr 20, 2021
    #1
  2. Viper7Gamer Win User

    Xbox elite wireless controller broken bumper buttons after a few weeks out of warranty ....

    Is it an Elite Series 2 Controller?

    If so you have till January 31 to return or exchange it if you purchased it from the Microsoft online store.
  3. MaskedMenace136 Win User

    Lack of Controller care and innovation

    Sorry to hear you are unsatisfied with the current Xbox controllers, however, the question forum is the incorrect place to post your feedback. Unless you are asking about current Xbox controller advancements in-which case that would be the Xbox Elite Controller
    Series 1 and Xbox Elite Controller Series 2. The Xbox Elite Controller Series 2 being the newest on the market and being awarded,
    "Best of E3 2019 - Hardware/Peripheral" - Game Critics Awards.

    For more information about these new Xbox controllers please visit the below links.

    Xbox Elite Controller Series 1

    Xbox Elite Controller Series 2
  4. PHXDRAGON420 Win User

    Xbox Elite Controller Series 2 - Hardware issues

    Do you know the address to return the Elite controllers?
  5. FabioHVSilva Win User

    Elite 2 Controller returned for Warranty

    Well,

    Let me tell you a story (sound like marcus on borderlands 2 hahah)

    On 31 of May i send it from portugal a elite 2 to repair (warranty), on 10 of june the elite was delivery by UPS but never received by Microsoft, so last week, everyday i contact Microsoft to ask about the controller and today i got the email saying the controller
    was arrived on Microsoft center (Germany).

    So, hold you hand with them. I don't know there, but here they have 30 business day to repair and send to my house.
  6. XBF Ezra G Win User

    Elite 2 Controller returned for Warranty

    Hi DermotNaughton,

    I understand you have sent in a controller for replacement but you have not received yet. Please respond to an email sent to you about your order to get in contact with the agent who created it. If you are unable to reach the agent, please use the
    Contact Us portal to speak to an agent about any updates or expected delivery dates of your replacement.

    I hope this helps.
Thema:

Xbox Elite 2 Controller Return

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