Xbox elite 2 controller

Discus and support Xbox elite 2 controller in XBoX Sales and Promo to solve the problem; I bought an elite 2 direct from microsoft but it came with a faulty A button that made it unusable. Despite microsoft claiming “hassle free returns”... Discussion in 'XBoX Sales and Promo' started by Ripped off 03032021, May 2, 2021.

  1. Xbox elite 2 controller


    I bought an elite 2 direct from microsoft but it came with a faulty A button that made it unusable. Despite microsoft claiming “hassle free returns” that couldnt be further from the truth in my experience.

    My first attempt at returning it to the frankfurt service centre only got as far as uk customs, i had included the triplicate invoices requested but UPS said they were missing details and despite repeated requests microsoft wouldn’t supply them, the controller was returned to me (dumped in my recycling tub without warning). When i spoke to microsoft support “Sema” was no help, she just blamed UPS and told me to repeat the process. Second time round the package reached frankfurt but UPS have made 4 unsuccesful attempts at delivering it to the service centre and blame microsoft for the problems. I’ve now had an email from micrsoft saying the case is closed! In short, microsoft are knowingly selling (judging by other elite 2 reviews i’ve seen) faulty devices and not accepting returns. Their customer service isn’t fit for purpose. Does anybody know how to bring microsoft to account for this terrible customer service?

    :)
     
    Ripped off 03032021, May 2, 2021
    #1
  2. MaskedMenace136 Win User

    Lack of Controller care and innovation

    Sorry to hear you are unsatisfied with the current Xbox controllers, however, the question forum is the incorrect place to post your feedback. Unless you are asking about current Xbox controller advancements in-which case that would be the Xbox Elite Controller
    Series 1 and Xbox Elite Controller Series 2. The Xbox Elite Controller Series 2 being the newest on the market and being awarded,
    "Best of E3 2019 - Hardware/Peripheral" - Game Critics Awards.

    For more information about these new Xbox controllers please visit the below links.

    Xbox Elite Controller Series 1

    Xbox Elite Controller Series 2
  3. XBF Ezra G Win User

    Xbox one elite 2 controller

    Hello Kingmemphis637,

    Thank you for your post. You can find the Xbox Elite Wireless Controller Series 2 from available retailers on the following page:

    Xbox Elite Controller - Retailers
    .

    I hope this helps.
  4. Fl0ydPinkert0n Win User

    Question about controller

    Weight, options / customizations, and obviously price.

    More info on the Elite: https://www.xbox.com/en-US/xbox-one/accessories/controllers/elite-wireless-controller

    And the Elite V2: https://www.xbox.com/en-us/xbox-one/accessories/controllers/elite-wireless-controller-series-2
  5. XBF Crystal P Win User

    Xbox elite series 2 controller issue, anyone else having this problem?

  6. XBF Amber M Win User

    Elite 2 Controller Mapping Letdown

    Hi PsycoPyro88,

    Thanks for the reply. The Elite controller series 2 has various methods of mapping the buttons and paddles as compared to the series 1. If you haven't done so already, I recommend taking a look at the following support articles that
    can assist you in determining how to set up the different functions, including how to use Shift with the controller to give you alternate inputs:

    Get to know your Xbox Elite Wireless Controller Series 2


    Use the Xbox Accessories app to customize your Xbox Elite Wireless Controller Series 2  


    Use Shift with your Xbox Elite Wireless Controller Series 2

    Adjust the thumbsticks on your Xbox Elite Wireless Controller Series 2


    Charge your Xbox Elite Wireless Controller Series 2


    If you'd like to contribute some ideas on how to make improvements to or about other ideas for the community, you may do so at the Xbox Idea Hub which is on Reddit.

    https://www.reddit.com/r/xboxinsiders/wiki/ideas

    I hope that this information helps you out!
Thema:

Xbox elite 2 controller

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