Xbox Elite Controller Pre-Order Shipping Address Can't Be Changed?

Discus and support Xbox Elite Controller Pre-Order Shipping Address Can't Be Changed? in XBoX Sales and Promo to solve the problem; After over an hour of attempting to get my Xbox Elite controller pre-order's shipping address changed, Braeden at Microsoft has informed me of some... Discussion in 'XBoX Sales and Promo' started by TheoBrowne, Sep 17, 2019.

  1. TheoBrowne
    TheoBrowne Guest

    Xbox Elite Controller Pre-Order Shipping Address Can't Be Changed?


    After over an hour of attempting to get my Xbox Elite controller pre-order's shipping address changed, Braeden at Microsoft has informed me of some pretty absurd things.

    - Microsoft Store pre-orders can not have their shipping address changed

    - Microsoft Store pre-orders can not be re-created, as that will push you to the end of the priority (my pre-order is near the beginning, cancelling it would prevent that)

    - The recommended process to keep my pre-order is:

    1. Wait for it to ship

    2. Call Microsoft to have them contact the carrier and have the shipment held

    3. Drive to wherever they decided to hold it and pick it up

    - If I have issues with this process, the only way to raise them is to make a forum post on answers.microsoft.com

    Is this all correct information?

    Thanks,

    -Theo

    :)
     
    TheoBrowne, Sep 17, 2019
    #1
Thema:

Xbox Elite Controller Pre-Order Shipping Address Can't Be Changed?

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