Xbox Elite Series 2 Controller won’t work with Xbox Accessories app on PC

Discus and support Xbox Elite Series 2 Controller won’t work with Xbox Accessories app on PC in XboX Insiders to solve the problem; I had bought an elite series 2 controller on kijiji, and as I have found out the guy who owned it before had updated it on his Xbox, with a firmware... Discussion in 'XboX Insiders' started by /u/5T0RMTROOPER, Jan 20, 2022.

  1. Xbox Elite Series 2 Controller won’t work with Xbox Accessories app on PC


    I had bought an elite series 2 controller on kijiji, and as I have found out the guy who owned it before had updated it on his Xbox, with a firmware that doesn’t work on the Xbox accessories pc app. I spoke with Microsoft support, and the fix that they gave also stopped the rear paddles from working. Is there any way to reset or rollback the firmware (without an Xbox) or do I just have to wait until they update the software to work? It’s stupid that you can pay 200 dollars for a controller and run into this problem.

    submitted by /u/5T0RMTROOPER
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    /u/5T0RMTROOPER, Jan 20, 2022
    #1
  2. XBF Diego M Win User

    Are Xbox Wireless Controller user remap profiles supported when connecting to Windows 10 PC via bluetooth? Works fine when USB

    Hi

    Thank you for posting on the Xbox forums. I'd be happy to answer that.

    Customizing user profiles on a Windows 10 PC is not supported via Bluetooth. Any Bluetooth capable Xbox One controllers will need to be plugged in via USB-C or through the Xbox Wireless Adapter if you want to customize and use custom profiles. The Xbox Accessories
    app will not detect your controller over Bluetooth connection.

    Use the Xbox Accessories app to customize your Xbox Elite Wireless Controller Series 2  

    Things to keep in mind:

    • The Xbox Accessories app is only available on Xbox One and Windows 10.
    • To configure the Xbox Elite Wireless Controller Series 2, get the Windows 10 May 2019 Update (or later) and make sure your PC has the latest fixes.

      See how to get updates
      .
    • The Xbox Accessories app won’t detect your controller if you’re using Bluetooth to connect to your PC. Connect your controller using Xbox Wireless, or plug the included USB-C cable into the back of the Xbox Elite Wireless
      Controller Series 2 and plug the other end into your PC. For more info, see
      How to connect an Xbox One Wireless Controller to a Windows PC
      .

    I hope this helps!
  3. XBF Crystal P Win User

    Xbox elite series 2 controller issue, anyone else having this problem?

  4. M3tal Daz3 Win User

    Cannot configure xbox elite series 2 in Accessories app

    • To configure the Xbox Elite Wireless Controller Series 2, get the Windows 10 May 2019 Update (or later) and make sure your PC has the latest fixes.

      See how to get updates
      .
    • The Xbox Accessories app won’t detect your controller if you’re using Bluetooth to connect to your PC. Connect your controller using Xbox Wireless, or plug the included USB-C cable into the back of the Xbox Elite Wireless Controller Series 2 and plug the
      other end into your PC. For more info, see
      How to connect an Xbox One Wireless Controller to a Windows PC
      .
  5. SatanicoDrCadillac Win User

    Elite controller

    Hi!

    I don't think the elite control accessories are compatible with those in the series 2
  6. XBF Amber M Win User

    Cannot configure xbox elite series 2 in Accessories app

    Hi a.rogausch,

    Thanks for keeping us updated with your replies. If I'm understanding what is happening correctly, when you attempt to begin customizing your Elite controller series 2 using your Windows 10 PC & the Xbox Accessories app, you receive a gray box that
    doesn't allow you to continue. Is this correct?

    To configure the Xbox Elite Wireless Controller Series 2, please make sure that the Windows 10 May 2019 Update (or later) is installed and make sure your PC has the latest fixes. This includes any updates to the apps as well.

    Update Windows 10

    Fix problems with apps from Microsoft Store << to troubleshoot the Accessories app

    This support article may also help you out: Use the Xbox Accessories app to customize your Xbox Elite Wireless Controller Series 2 .

    Please give the troubleshooting solutions a try and let us know the results.

    I hope that this helps you out a bit more!
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Xbox Elite Series 2 Controller won’t work with Xbox Accessories app on PC

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