Xbox Elite Series 2 turns off while on Bluetooth (PC \ Windows 10)

Discus and support Xbox Elite Series 2 turns off while on Bluetooth (PC \ Windows 10) in XboX Insiders to solve the problem; I got an Xbox Elite Series 2 controllers maybe 1 or 2 weeks ago, and I love the controller, it's very nice. Problem is that it started happening that... Discussion in 'XboX Insiders' started by /u/ignatirabo, Jan 12, 2022.

  1. Xbox Elite Series 2 turns off while on Bluetooth (PC \ Windows 10)


    I got an Xbox Elite Series 2 controllers maybe 1 or 2 weeks ago, and I love the controller, it's very nice.

    Problem is that it started happening that while connected via Bluetooth, it can turn off unexpectedly.

    I found this post in the Microsoft subreddit, and many people have the same problem, and they think this is related to the vibration: https://answers.microsoft.com/en-us...-from-pc/7e5a964a-16cc-4e83-8dec-aa8c858b875c (I did notice that while playing Trackmania the vibration was weird, and then the controller started turning off)

    Has this ever happened to you, and if it did, how did you fix it? Or is it that the controller is faulty? I just want my money's worth, being I payed around 150 euros for it.

    I already reinstalled Bluetooth drivers, updated Windows 10 to the latest version, I have the latest firmware on the controller too, I checked that Steam wasn't using the controller (I removed the driver installed by Steam as well). I haven't noticed this problem while using it wired, but maybe it was just a coincidence (I am gonna try just using it wired in the next few days).

    Thanks guys.

    submitted by /u/ignatirabo
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    /u/ignatirabo, Jan 12, 2022
    #1
  2. Ta5man186 Win User

    Xboc controller

    the elite controller series 2 has Bluetooth compatibility and is therefore compatible with windows 10 too. the first release of the elite controller was before xbox was integrated into windows 10, therefore there was no need at the time for Bluetooth.
  3. Shinonc Win User

    Elite Controller 2 Bluetooth issues

    Having similar Issues. My Elite series 2 controller works fine for about an hour or so, then will disconnect. Half the time it will auto reconnect after 2 or 3 seconds, the other half it will not reconnect at all and I have to manually turn off the controller
    and turn it back on for it to reconnect. Each time it does disconnect the frame rate of the game plummets for a few seconds. Then after some time passes, roughly an hour give or take, the issue will repeat for the entire gaming session.

    My windows 10 is up to date as of this posting at build 1909 and my Elite series 2 controller is updated as well.

    The support article for troubleshooting bluetooth issues on windows 10 does not help with the issue.

    I have never connected the Elite series 2 controller to my Xbox One S, I bought it solely for PC gaming.

    Forgot to mention, I am connecting via bluetooth. I do not have a wireless adapter nor do I want to connect using a usb cable.
  4. XBF Diego M Win User

    Are Xbox Wireless Controller user remap profiles supported when connecting to Windows 10 PC via bluetooth? Works fine when USB

    Hi

    Thank you for posting on the Xbox forums. I'd be happy to answer that.

    Customizing user profiles on a Windows 10 PC is not supported via Bluetooth. Any Bluetooth capable Xbox One controllers will need to be plugged in via USB-C or through the Xbox Wireless Adapter if you want to customize and use custom profiles. The Xbox Accessories
    app will not detect your controller over Bluetooth connection.

    Use the Xbox Accessories app to customize your Xbox Elite Wireless Controller Series 2  

    Things to keep in mind:

    • The Xbox Accessories app is only available on Xbox One and Windows 10.
    • To configure the Xbox Elite Wireless Controller Series 2, get the Windows 10 May 2019 Update (or later) and make sure your PC has the latest fixes.

      See how to get updates
      .
    • The Xbox Accessories app won’t detect your controller if you’re using Bluetooth to connect to your PC. Connect your controller using Xbox Wireless, or plug the included USB-C cable into the back of the Xbox Elite Wireless
      Controller Series 2 and plug the other end into your PC. For more info, see
      How to connect an Xbox One Wireless Controller to a Windows PC
      .

    I hope this helps!
  5. Shadowhaxor Win User

    Xbox controller connection problems

    Sadly, using the Xbox One controllers on PC via Bluetooth has been met with some issues. Bluetooth, while it works is spotty.

    Have you tried to disable Bluetooth in Windows 10, and then turning it back on? I've had this issue in the past and once I've done this, I was able to use my controller again. Give that a try. Also, if I may recommend that you see about picking up the Windows
    10 Xbox One wireless adapter. I say this I use this instead of Bluetooth on my Windows 10 PCs. That way I can use my Xbox One Elite controller nad no encounter the Bluetooth issues that have been reported.
  6. s33r Win User

    Xbox Elite Controller 2 will not connect VIA usb or Bluetooth to my pc

    The original XBox Elite controller requires the Xbox Wireless Adapter for Windows 10 so without that adapter it will not be recognized properly by Windows. The newer, Elite Series 2 can connect to a Windows 10 PC without the need of an adapter.
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Xbox Elite Series 2 turns off while on Bluetooth (PC \ Windows 10)

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