Xbox event and store fail to update

Discus and support Xbox event and store fail to update in XBoX Games and Apps to solve the problem; This is a known issue, fix it! I've seen the "fix" and it involves many steps, ending with apparently the only fix being a factory reset...I've had to... Discussion in 'XBoX Games and Apps' started by bcjammerx, Jun 11, 2021.

  1. bcjammerx
    bcjammerx Guest

    Xbox event and store fail to update


    This is a known issue, fix it! I've seen the "fix" and it involves many steps, ending with apparently the only fix being a factory reset...I've had to do this three times before because of other updates!!

    I'm not resetting my GD xbox, I had to do that THREE TIMES already because of [mod removed]! I'm sick of that! Hundreds of gigs of games redownloaded takes FOREVER!!!

    I'll just have to keep canceling the update until they decide to fix it, which appears to be never...[mod removed] they are. [mod removed] their unnecessary update anyway...I'll just make a new thread on this each GD'd time it fails...I don't use events and the store work fine without this bs update. I am NOT resetting and redownloading hundreds of gigs of games AGAIN AGAIN for two USELESS updates

    :)
     
    bcjammerx, Jun 11, 2021
    #1
  2. JonathanGilbert2 Win User

    Xbox event and store fail to update

    I've been having this issue for about a week now and it still won't install did soft and hard resets even reset the Xbox itself keeping my games and apps and it still persists even when they do actually try to install it says I don't have enough space this frustrated asf!!!!!!
  3. JonathanGilbert2 Win User

    Xbox event and store fail to update

    And I can't install games from the store or gamepass!!!!
  4. Daft Badger Win User

    microsoft store fail to update even with space available

    It's nothing to do with the current outage.It's an issue at Microsoft/xbox's end that is affecting loads of people.There's a thread about it HERE

    Only known possible fix at the moment is to factory reset your console.

    You can try that if you want or just wait until they fix the issue.You should still be able to use the store just fine even though the update keeps failing.
  5. DavidBatty Win User

    Accessories Application unable to Update. Cannot be used.

    Yep the one in the Xbox Store. Downloads to Xbox one hard drive ok, but then tries to update before launching and fails.

    Many thanks
  6. XBF Zineb F Win User

    Microsoft store failed update?

    Hello there @Altraxia2012, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support. I am sorry to know about the installation issue; However, we have multiple detailed troubleshooting steps for this matter on the official Xbox website to help you take care of it. Before going through
    the troubleshooting steps mentioned on the link I was referring to, I would like you to go through the following steps to clear your Mac address and then perform a quick power cycle on your console:

    Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

    After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console to check if
    it's installing this time.

    Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

    Settings > Network Settings > NAT type => It should be open.

    If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500
    (UDP).

    In case the issue still persists after the previous steps have been performed here is the official link to all the troubleshooting steps that can help sort this out for you.



    The link: https://support.xbox.com/en-US/help...game-or-app-installation-problems-on-xbox-one

    In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

    Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

    Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you
    to sign in to the account.

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!

    Feel free to give us your feedback by voting below if the reply was helpful!
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Xbox event and store fail to update

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