Xbox for Windows 10 "() Unknown available" when attempting to install a game

Discus and support Xbox for Windows 10 "() Unknown available" when attempting to install a game in XBoX on Windows to solve the problem; A while back, I had an Xbox game pass trial, where I installed a few games. Since then, my subscription has lapsed, and I've upgraded a hard drive to a... Discussion in 'XBoX on Windows' started by Swunchy, Jun 11, 2021.

  1. Swunchy
    Swunchy Guest

    Xbox for Windows 10 "() Unknown available" when attempting to install a game


    A while back, I had an Xbox game pass trial, where I installed a few games. Since then, my subscription has lapsed, and I've upgraded a hard drive to a larger one. I moved all of my data from my old to new hard drive with a cloning application. Recently, I decided to buy the Game Pass again, but when I try to install any game, I get this window:


    Xbox for Windows 10 "() Unknown available" when attempting to install a game [​IMG]


    I can't press install, and there would normally be a drop down where I can select the drive to install on. I have 3 drives installed right now, like so:


    Xbox for Windows 10 "() Unknown available" when attempting to install a game [​IMG]


    Even under Settings > General > Game install options, when I try to pick a default drive, it gives me an empty list, like so:


    Xbox for Windows 10 "() Unknown available" when attempting to install a game [​IMG]


    Things I've tried:

    • Rebooting the system
    • Reinstalling the Xbox App
    • Resetting the Xbox App
    • Reinstalling Gaming Services from these troubleshooting steps
    Windows itself and all of my apps are fully updated.

    Interestingly enough, if I remove my SSD and plug in my old HDD, this problem doesn't occur. Unfortunately this isn't a solution since that particular HDD is failing and I don't have room in my PC for another drive.

    It looks like maybe I could work around the issue by installing the games from the Microsoft Store instead of on the Xbox App, but that isn't ideal because the store doesn't have an option to install apps to different locations per app. I could change the default location of installed apps on the store, but in general, I want to install Windows apps on my system drive, and games on my HDD.

    Anywho, I've done lots of digging on the internet and haven't found a solution that works for me yet. It definitely seems like a waste of a Game Pass sub if I can't use the Xbox App to install any games.

    :)
     
    Swunchy, Jun 11, 2021
    #1
  2. Swunchy Win User

    Xbox for Windows 10 "() Unknown available" when attempting to install a game

    Yeah I've tried all of that, I even already linked that article in my post
  3. ridgeTolliver Win User

    Xbox for Windows 10 "() Unknown available" when attempting to install a game

    so i had the same issue i ended up swaping one of my ssds for a old 1 trabyte hdd that made it work for me
  4. XBF Meryem R Win User

    Xbox for Windows 10 "() Unknown available" when attempting to install a game

  5. XBF Leo G Win User

    Minecraft for windows 10 won't install

    Hello charsus5,

    Thanks for posting on the Xbox forums. We understand that Minecraft for Windows 10 is not beginning to download when you try to install it. Are you attempting to install the game from the Microsoft Store App? We have a support article that provides

    troubleshooting for game installations on Windows 10
    . Be sure to let us know the results
    charsus5!
  6. XBF Ezra G Win User

    L'appareil n'est pas reconnu par le microsoft store mais est pourtant enregistré sur le compte microsoft et sur le compagnon Xbox

    Hi Rodolphe,

    Thanks for your post. I understand you are experiencing an issue of installing a game you purchased on the Microsoft Store for your Windows 10 PC. Are you receiving any error codes/messages when attempting to install? If so please post them here.

    Here's an article on
    Installing Games on Windows 10
    .

    I hope this helps.
Thema:

Xbox for Windows 10 "() Unknown available" when attempting to install a game

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