Xbox Game Live Gold and Xbox Game Pass Ultimate

Discus and support Xbox Game Live Gold and Xbox Game Pass Ultimate in XBoX Sales and Promo to solve the problem; i’ve purchased the 12 months Gold on june 23rd, and then purchased the 5 months Game Pass Ultimate, so, on subscriptions, says that i only have game... Discussion in 'XBoX Sales and Promo' started by otnieltorres7, Sep 25, 2019.

  1. Xbox Game Live Gold and Xbox Game Pass Ultimate


    i’ve purchased the 12 months Gold on june 23rd, and then purchased the 5 months Game Pass Ultimate, so, on subscriptions, says that i only have game pass ultimate until november, and there is no info about the gold

    am i going to have game pass ultimate and gold just until november?

    or will i keep having gold until june 23rd on 2020?

    :)
     
    otnieltorres7, Sep 25, 2019
    #1
  2. Njal the Blue Win User

    Xbox live

    Once you activated the Game Pass Ultimate your Xbox Live Gold was converted to Game Pass Ultimate time. If you cancelled Game Pass Ultimate, then you lose your Xbox Live Gold that was converted.
  3. Kimberly AnneTecson Win User

    Cancelled Game Pass, now my Gold is gone..

    Hi,

    Once you upgraded to Xbox game pass ultimate, your Xbox live gold will be carried over to Xbox game pass ultimate. For example, if you have Xbox live gold for a year and you upgraded it to Xbox game pass ultimate, your Xbox live gold and xbox game pass for
    console and PC will also be good for 13 months (12 months Xbox live gold+1 month upgrade Xbox game pass Ultimate). If you cancelled the Xbox game pass ultimate, automatically your Xbox live will also be cancelled since it is already merged to the Ultimate.
    You need to contact Xbox Support to reinstate your lost membership.

    To contact them, please go to this site:

    https://support.xbox.com/en-US/contact-us
  4. Zoe S17 Win User

    Game pas ultimate

    What happens to my prepaid months of Xbox Live Gold and/or Xbox Game Pass when I sign up for Xbox Game Pass Ultimate?

    When you subscribe to Xbox Game Pass Ultimate, we’ll apply any prepaid time you have on Xbox Live Gold and/or Xbox Game Pass toward the Xbox Game Pass Ultimate plan, up to a maximum of 36 months. Prepaid time conversion rates are subject to change.

    TXbox Ultimate Game Pass 1-month sub is $1 on XBL, includes Game Pass for PC, Xbox One, and Xbox Live Gold. Purchasing the $1 plan will upgrade your existing Xbox Live Gold/Game Pass memberships to Ultimate and combines both subscription months as Ultimate

    I can't put my finger on the conversion rate data, at the moment, but it's approximately 3:1 Gold to Xbox Ultimate, if I recall correctly.
  5. XBF Leo G Win User

    my son to upgrade ultimate game pass- I cancelled it and now xbox live wont work

    Hello dannyheaton,

    Thank you for posting on the Xbox forums. We understand that you canceled Xbox Game Pass Ultimate and now your son is unable to use Xbox Live Gold.

    Xbox Game Pass Ultimate
    is three different subscriptions in one. It includes Xbox Live Gold, Xbox Game Pass and Xbox Game Pass for PC. If you cancel Xbox Game Pass Ultimate, you lose access to all three of these subscriptions. That is why your son is unable
    to use Xbox Live Gold features.

    Generally, users will upgrade their Xbox Live Gold subscription to Xbox Game Pass Ultimate. This will convert your Xbox Live Gold time to Xbox Game Pass Ultimate time. If you cancel Xbox Game Pass Ultimate after upgrading, you must

    purchase an Xbox Live Gold subscription
    in order to continue using online features for your console. We hope this information helps
    dannyheaton!
  6. vikingsfan34157 Win User

    Game pass ultimate subscription through code

    Xbox game pass ultimate comes with the Xbox Live gold membership so if that's your concern then if you buy the Xbox game pass ultimate then you won't have Xbox Live gold as well
Thema:

Xbox Game Live Gold and Xbox Game Pass Ultimate

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