Xbox Game Live Gold and Xbox Game Pass Ultimate

Discus and support Xbox Game Live Gold and Xbox Game Pass Ultimate in XBoX Sales and Promo to solve the problem; i’ve purchased the 12 months Gold on june 23rd, and then purchased the 5 months Game Pass Ultimate, so, on subscriptions, says that i only have game... Discussion in 'XBoX Sales and Promo' started by otnieltorres7, Sep 25, 2019.

  1. Xbox Game Live Gold and Xbox Game Pass Ultimate


    i’ve purchased the 12 months Gold on june 23rd, and then purchased the 5 months Game Pass Ultimate, so, on subscriptions, says that i only have game pass ultimate until november, and there is no info about the gold

    am i going to have game pass ultimate and gold just until november?

    or will i keep having gold until june 23rd on 2020?

    :)
     
    otnieltorres7, Sep 25, 2019
    #1
  2. Zoe S17 Win User

    Game pas ultimate

    What happens to my prepaid months of Xbox Live Gold and/or Xbox Game Pass when I sign up for Xbox Game Pass Ultimate?

    When you subscribe to Xbox Game Pass Ultimate, we’ll apply any prepaid time you have on Xbox Live Gold and/or Xbox Game Pass toward the Xbox Game Pass Ultimate plan, up to a maximum of 36 months. Prepaid time conversion rates are subject to change.

    TXbox Ultimate Game Pass 1-month sub is $1 on XBL, includes Game Pass for PC, Xbox One, and Xbox Live Gold. Purchasing the $1 plan will upgrade your existing Xbox Live Gold/Game Pass memberships to Ultimate and combines both subscription months as Ultimate

    I can't put my finger on the conversion rate data, at the moment, but it's approximately 3:1 Gold to Xbox Ultimate, if I recall correctly.
  3. AridLizard Win User

    About game pass ultimate.

    the upgrade from Xbox Game Pass to Game Pass Ultimate combines Game Pass with Xbox Live Gold, that is why Game Pass Ultimate costs more than standard Game Pass, and the combined cost is cheaper than having Live Gold and Game Pass as separate subscriptions
  4. Njal the Blue Win User

    My entire 1 year Xbox Live Gold subscription got cancelled after cancelling 1 month of Xbox Game Pass Ultimate

    You would be best placed to create your own thread.

    If you are referring to losing Xbox Live Gold because you cancelled Game Pass Ultimate, there is nothing that can be done. It clearly states that Xbox Live Gold will be converted to Game Pass Ultimate days and can not be reverted and that canceling Game
    Pass Ultimate will cancel out the converted Xbox Live Gold. https://support.xbox.com/en-US/billing/xbox-subscriptions/xbox-game-pass-ultimate-faq

    You can cancel your Game Pass Ultimate membership at any time, and you will
    continue to have access to your Ultimate benefits until your prepaid time ends, at which point you will not be charged again.

    Note The upgrade of any prepaid time to Xbox Game Pass Ultimate cannot be reverted back to Xbox Live Gold or Xbox Game Pass, and you cannot receive a refund for Xbox Live Gold or Xbox Game
    Pass. You can, however, rejoin Xbox Live Gold or Xbox Game Pass when your Xbox Game Pass Ultimate subscription ends
  5. Njal the Blue Win User

    Xbox Game Pass Ultimate

    In short, once you have converted to Game Pass Ultimate, your Xbox Live Gold will be converted to Game Pass Ultimate. If you cancel, you will lose that converted Xbox Live Gold.
  6. luissolid Win User

    Xbox Ultimate Game Pass Question

    In this case the system will give a equivalent of the months that you have from the Xbox Live Gold to Xbox Live Game Pass Ultimate.

    Remember its better to already have the Xbox Live Gold then change, that have Xbox Game Pass Ultimate and then redeem the Xbox Live Gold.

    Regards!
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Xbox Game Live Gold and Xbox Game Pass Ultimate

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