Xbox Game Pass app on PC, doesn't let me eject my external HD drive where my games are...

Discus and support Xbox Game Pass app on PC, doesn't let me eject my external HD drive where my games are... in XBoX Games and Apps to solve the problem; My Xbox game pass app once launched doesn't allow me to eject my external HD drive which the games are installed in even after closing the app. it says... Discussion in 'XBoX Games and Apps' started by Misterdangam, Apr 21, 2022.

  1. Misterdangam
    Misterdangam Guest

    Xbox Game Pass app on PC, doesn't let me eject my external HD drive where my games are...


    My Xbox game pass app once launched doesn't allow me to eject my external HD drive which the games are installed in even after closing the app. it says the drive is in use so can't be ejected. Please help. I know it's not because the drive is being used for any other application at the time.

    Is there a customer support email? I contacted the web chat about this a few months ago but they couldn't help and one of them referred me to someone from the support department but I never got to speak to them.

    :)
     
    Misterdangam, Apr 21, 2022
    #1
  2. Lucas Lauer Win User

    Xbox Game Pass app on PC, doesn't let me eject my external HD drive where my games are installed on, even after closing the app.

  3. Misterdangam Win User

    Xbox Game Pass app on PC, doesn't let me eject my external HD drive where my games are installed on, even after closing the app.

    No, I'm not doing any of those things. the external hard drive just won't eject even if all apps using it are closed, and this happens only after xbox game pass is opened, even if I close it after.
  4. Misterdangam Win User

    Xbox Game Pass app on PC, doesn't let me eject my external HD drive where my games are installed on, even after closing the app.

    This seems like it would work, but I want a more permanent fix where the game pass app isn't messing up. Sure i could go into task manager and find it and eject it every time, but I'd rather find a fix from a customer support person instead of having to do all of this
  5. ngocphi Win User

    Xbox Game Pass app on PC, doesn't let me eject my external HD drive where my games are installed on, even after closing the app.

    Well first you can't as the folder is encrypted

    Why are you ejecting the drive while it's on?

    Are you trying something you aren't supposed to like switching PC's to play on another ? It won't work

    The games have to be installed into the other pc

    While connected to the internet and xbox game services is part of windows you do know that right ?
  6. Lucas Lauer Win User

    Xbox Game Pass app on PC, doesn't let me eject my external HD drive where my games are installed on, even after closing the app.

    Hello, Misterdangam. Thanks for reaching out. I'm Lucas, an Independent Advisor and Microsoft Xbox user. I don't work for Microsoft and I don't have access to user accounts.

    Can you take a look at these troubleshooting steps and see if they work?

    https://helpdeskgeek.com/windows-10/cant-eject-...

    If they still doesn't work, try this:

    Go to the task manager

    On the Process tab, locate the USB device

    right click and place end task

    Checked the Troubleshooting:

    Start> Settings> Update and Security> Troubleshooting> Run Troubleshooting

    Through the disk manager

    Go to Windows + R

    type diskmgmt.msc

    Scroll down the menu to find your external hard drive and take it offline

    If it still doesn't work, please let me know and I'll do my best to try to help you.
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Xbox Game Pass app on PC, doesn't let me eject my external HD drive where my games are...

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