Xbox Game Pass cancellation

Discus and support Xbox Game Pass cancellation in XBoX Sales and Promo to solve the problem; im unable to cancel my gamepass subscription on the website 7d998faf-6068-432c-978d-20983e8a7e04 Discussion in 'XBoX Sales and Promo' started by NajehThompson, Jun 13, 2019.

  1. Xbox Game Pass cancellation


    im unable to cancel my gamepass subscription on the website

    :)
     
    NajehThompson, Jun 13, 2019
    #1
  2. SOME NAME 2401 Win User

    Refund for Game Pass + How to cancel subscription/turn off auto-renewal & recurring billing.

    To cancel auto-renewal you need to go too the xbox website then go too payment and billing find Xbox game pass then turn off auto renewal on the game pass

    then it should cancel your auto renewal.
  3. StuartATrueRed Win User

    CANCELING GAMEPASS

    You can cancel game pass by going to
    account.microsoft.com
    , select services & subscriptions, scroll down to game pass, select payment & billing under game pass, then select cancel. That should cancel your game pass for you.
  4. XBF Erick C Win User

    My refund of the game pass canceled my xbox live gold subscribtion

    Hey there FlyJonat,

    When you update to the Game Pass any time you had on active Gold or Game Pass subscription would be cancelled and any remaining time would be converted to time for the Ultimate subscription.

    What happens to my Xbox Live Gold or Xbox Game Pass memberships once i upgrade to Xbox Game Pass Ultimate?

    A purchase of Game Pass Ultimate automatically upgrades your existing Xbox Live Gold or Xbox Game Pass memberships to Xbox Game Pass Ultimate.

    So it seems that when you cancelled your Ultimate subscription this cancelled all the time that had been added to it. I would advise that you
    Contact Xbox Support so that they may take a look at your account and provide further assistance.

    I hope this helps.
  5. DQKoraZon Win User

    CANCELING GAMEPASS

    You can cancel game pass by going to
    account.microsoft.com
    , select services & subscriptions, scroll down to game pass, select payment & billing under game pass, then select cancel. That should cancel your game pass for you.
    the only option available is to pay and they say that they owe them a month or something
  6. matthewiag Win User

    Xbox Live Gold And Game Pass Ultimate

    Hello Capitain Gonzo

    To go back to Xbox Live Gold or Game Pass Only you would need to Cancel Auto Renewal on Ultimate Game Pass let it Expire and then Re-Subscribe to Xbox Live Gold or Game Pass.
Thema:

Xbox Game Pass cancellation

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