Xbox Game Pass on PC (new 3-month from Amazon.co.uk), subscriptions failed to load error on...

Discus and support Xbox Game Pass on PC (new 3-month from Amazon.co.uk), subscriptions failed to load error on... in XBoX on Windows to solve the problem; Hi, I have just purchased a three month pre-paid subscription on Amazon.co.uk, and I followed the link and entered the code. The subscription is now... Discussion in 'XBoX on Windows' started by SteveAb, Oct 14, 2020.

  1. SteveAb
    SteveAb Guest

    Xbox Game Pass on PC (new 3-month from Amazon.co.uk), subscriptions failed to load error on...


    Hi,

    I have just purchased a three month pre-paid subscription on Amazon.co.uk, and I followed the link and entered the code. The subscription is now showing correctly in https://account.microsoft.com/services/.

    The Microsoft store is working fine and I have downloaded and played Forza Horizons 4.

    Unfortunately the xbox (beta) app does not recognise the subscription, showing an error settings\account: "We encountered an error and your subscriptions failed to load" and the gamepass functionality does not work. This has previously worked with other
    subscriptions I bought (most recently with a £1 for 1 month deal.

    I have logged out of the both the store and xbox app, and logged into both. I have only one Microsoft account email address.

    Thanks in advance for your support.

    :)
     
    SteveAb, Oct 14, 2020
    #1
  2. Obsessive Power Win User

    Xbox Game Pass on PC (new 3-month from Amazon.co.uk), subscriptions failed to load error on Xbox app

    Hi.

    Can you provide a direct link of the actual Game Pass you purchased please? Amazon.co.uk has two Game Pass options, one is for console and one is for PC. Are you sure you bought the PC one?

    You can download and play Forza Horizon 4 on an Xbox Game Pass (console version) as it is a Play Anywhere title, but to play PC games on the Game Pass you need the PC Game Pass sub.
  3. SteveAb Win User

    Xbox Game Pass on PC (new 3-month from Amazon.co.uk), subscriptions failed to load error on Xbox app

    Thanks for replying,

    In my services page, this shows as "Xbox Game Pass for PC"

    https://www.amazon.co.uk/gp/product/B08F85ZJJY/ref=ppx_yo_dt_b_d_asin_title_o00?ie=UTF8&psc=1
  4. tnk93 Win User

    Problems creating Looking for Group posts.

    I used to have a Xbox Game Pass for PC (Beta) subscription active on this account from a 3 months Xbox Game Pass for PC (Beta) code i got from discord nitro. This now appears under Canceled subscriptions as Expired on 2/28/2020.

    This month i bought a XBOX one X and activated an Xbox Game Pass Ultimate 1 month key which should overwrite the old Xbox Game Pass for PC (Beta) one since it also includes it.

    Update: I am seeing a Your Xbox Game Pass for PC (Beta) subscription has expired. message when entering the Services & subscriptions page on my microsoft account. It also has the RENEW option, which is completely pointless since i have the Xbox Game Pass
    Ultimate acctive.
  5. luny lunacide Win User

    Hi I have just bought an xbox connect and not sure what i need to go live

    By XBOX connect do you mean kinect? or do you mean you bought a console with kinect? if so you wont need anything everything the xbox needs to go online is now included with them as long as you have a wireless router in your house. (the router will be found
    by the xbox but the WEP/WPA key will need to be entered on the network setup screens) apart from that you would need to buy an xbox live gold subscription (you can buy 1 month, 3 months, 6 months or 12 months cards, or alternatively pay using a credit card
    over the xbox)

    i have posted a link below to the 12 months subscription card on amazon.co.uk so you can see what they look like if you buy them from a game or electronic shop.

    Xbox live subscription card from amazon.co.uk

    I hope this helps
  6. Buachaill Dona Win User

    Xbox Game Pass Ultimate - 3 months

    GamePass Ultimate is a subscription service for Game Pass and XBL Gold for console and Xbox PC users. Which means you will have 3 months of XBL gold needed to play multiplayer games online, and three months subscription to the library of over 100 games
    on PC and console.
Thema:

Xbox Game Pass on PC (new 3-month from Amazon.co.uk), subscriptions failed to load error on...

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