Xbox Game Pass PC App - Crash after Login

Discus and support Xbox Game Pass PC App - Crash after Login in XBoX Games and Apps to solve the problem; I've downloaded the Xbox Game Pass PC App on the day it was announced and have installed two games. Since two weeks I noticed, that I'm no longer... Discussion in 'XBoX Games and Apps' started by JonesyTom, Jul 8, 2019.

  1. JonesyTom
    JonesyTom Guest

    Xbox Game Pass PC App - Crash after Login


    I've downloaded the Xbox Game Pass PC App on the day it was announced and have installed two games. Since two weeks I noticed, that I'm no longer logged into my account, but I could continue to play the games. Today I wanted to download another game and
    I can't because I'm not logged in. If I try to log in, everything works fine until I finally click on "Play now" (Jetzt spiele in german, I don't know the exact name of the english button). After I click this, the App wents black and doesn't work anymore.

    If I close it and reopen it, I'm not logged in. I've reinstalled the app - same problem. I've installed the "Xbox Identity Provider" - same problem.

    I can't use the game pass anymore and I hope someone here has an idea...

    Thanks a lot!

    :)
     
    JonesyTom, Jul 8, 2019
    #1
  2. JonesyTom Win User

    Xbox Game Pass PC App - Crash after Login

    Hi Leo,

    no, I think you misunderstood my problem. The Xbox Game Pass App simply crashes everytime I log in. I choose my account, click on Ok and the whole App window wents black and doesn't respond anymore.

    My windows is up to date and I know the forum thread you talked about. I installed the Xbox Identity Provider app as suggested in this thread but it still doesn't work.

    I've also submitted a feedback via the Game Pass App about two weeks ago including a video with the error recorded. But I didn't get any response.
  3. XBF Leo G Win User

    Xbox Game Pass PC App - Crash after Login

    Hello JonesyTom,

    Thank you for keeping us updated. We understand that you are unable to play your games on the Xbox (beta) App. We suggest making sure

    Windows 10 is up to date
    . We have a forum thread that contains several different issues and solutions for the Xbox (beta)
    App. This particular situation is also covered in the thread. We recommend trying out the solutions in this thread, and be sure to let us know the results!
  4. Obsessive Power Win User

    XBox Game Pass for PC (Beta) - unable to download the games advertised

  5. Horamon Win User

    Can't Login at the Xbox (beta) App

    I'm having the same problem. The suggestions at https://answers.microsoft.com/en-us/xbox/forum/all/cant-login-to-xbox-beta-app-for-xbox-game-pass-pc/cd32e730-1c0f-4f72-850b-3ccd3688b580 didn't work for me either, cause the companion app keeps throwing an
    0x406 error.

    What did work for me: As long as you're logged into Windows 10 with the same e-mail address as to which your game pass subscription is linked, you can use the Microsoft store app in Windows. Just search for the desired game, and if it's
    in the xbox game pass pc game list, it will be listed as 'owned' and you can install it. Note that special editions are often
    not included in the subscription.

    So for now I recommend doing that and forgetting about the ridiculously bugged Xbox Game pass app.
  6. FreakRoach Win User

    Minecraft

Thema:

Xbox Game Pass PC App - Crash after Login

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