Xbox Game Pass (PC) Issues -- Gaming Services

Discus and support Xbox Game Pass (PC) Issues -- Gaming Services in XBoX Games and Apps to solve the problem; Hello, I've been trying to get The Outer Worlds and other games to work (via Game Pass for PC), but when I try to launch them, they take me to the... Discussion in 'XBoX Games and Apps' started by Rhyagelle, Nov 6, 2019.

  1. Rhyagelle
    Rhyagelle Guest

    Xbox Game Pass (PC) Issues -- Gaming Services


    Hello,

    I've been trying to get The Outer Worlds and other games to work (via Game Pass for PC), but when I try to launch them, they take me to the page for
    Gaming Services as if I have to install it. However, it says "This product is installed" but to the right it says "Install
    on my devices
    ". I'm stuck in a loop. It won't fix and I can't launch my games.

    I have tried:

    * Resetting the Windows Store App (via powershell command)

    * Reinstalling the Windows Store App (via powershell command)

    * Removing Developer Mode (via powershell command and through settings)

    * running a scan to check for filesystem damages

    * Removing Gaming Services + reinstalling (via powershell command)

    * Trying to launch games through the Store and the Xbox Companion App

    * Rebooting and shutting down PC

    * Troubleshooting the Windows Store App

    * Reinstall the game in question + reinstall to a separate hard drive

    * Update Windows (no more visible updates)

    * Update GPU drivers to latest

    Anyone know why my games won't launch and why they take me to this screen? It is driving me insane! Xbox Game Pass (PC) Issues -- Gaming Services :(

    Thanks~

    ***Moved from: Windows 10 / Microsoft Store***

    :)
     
    Rhyagelle, Nov 6, 2019
    #1
  2. Rhyagelle Win User

    Xbox Game Pass (PC) Issues -- Gaming Services

    UPDATE

    Okay, if I press PLAY a dozen dozen times, not joking, and wait about 15-30 mins for any game—tried Blair Witch, Bad North, The Outer Worlds and Minecraft—the game will
    LAUNCH sometimes. It takes
    FOREVER. I've searched this up, and it is an issue with dozens of other people across many games and apps via the Store. I've tried all of the troubleshooting issues available on Microsoft's website and found on the forums.

    What the heck is this problem? Permission issue, maybe?

    EDIT

    Now, whenever they DO launch, the games crash after a few seconds into it.
  3. Rhyagelle Win User

    Xbox Game Pass (PC) Issues -- Gaming Services

    UPDATE -- SOLUTION

    The Windows sync for time was horribly broken. It was syncing to the incorrect timezone no matter what I did. This was the issue. The fix was to uncheck everything, manually change the timezone to something that was definitely not my own, save and reboot the
    PC and then go back and change it back to my time zone again and then sync. This time it properly synced to my time down to the second, which was not happening before. I was always 1 min behind.

    Now my games boot immediately! :)

    Hope this solves it for anyone else. I am on Windows 10 64bit PRO.
  4. Rhyagelle Win User

    Xbox Game Pass (PC) Issues -- Gaming Services

    No problem. I knew I wasn't going to get any support from Microsoft and when I found the solution I thought others might need it. Nothing is more frustrating then having a service you can't even use and then a support service that ignores you entirely.

    Anyhow, enjoy! :)
  5. JDFigura Win User

    Xbox Game Pass (PC) Issues -- Gaming Services

    After no answers from Microsoft. no help at all from those clowns... this solved it. I can finally enjoy the 5 months of free service I was entitled to, cept now its 3 months from not being able to use it... THANK YOU for posting your solution
  6. Njal the Blue Win User

    Xbox Live on PC

    Yes you just need to use the Xbox app ti purchase and download games. There is a subscription service of Game Pass PC beta, you get 100 PC games to play. Your PC needs to be running the Windows 10 1903 update, to use Game Pass PC beta.
Thema:

Xbox Game Pass (PC) Issues -- Gaming Services

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