Xbox game pass (pc) subscription issue

Discus and support Xbox game pass (pc) subscription issue in XBoX Sales and Promo to solve the problem; So for months now I've been using game pass and pc without any service problems but, when I tried to play forza today I said "It looks like you need to... Discussion in 'XBoX Sales and Promo' started by PatrickNMahoney, Nov 25, 2019.

  1. Xbox game pass (pc) subscription issue


    So for months now I've been using game pass and pc without any service problems but, when I tried to play forza today I said "It looks like you need to renew Gold If your subscription is current try closing and relaunching the game" which I tried and
    it did not fix the problem I have tried other game, rebooting my computer and relaunching the game pass app multiple times to no avail. Then when I checked my orders tab in my account stuff it said it was pending but both the bank and the "contact us bot"
    said that it was paid a week ago. I'm not entirely sure how to proceed from here, any help would be appreciated.

    *Edit: after talking to windows support the issue is now fixed, thanks for the help!

    -Patrick

    :)
     
    PatrickNMahoney, Nov 25, 2019
    #1
  2. RandyAU93 Win User

    xbox live

    Keep in mind that Xbox Game Pass Ultimate includes Xbox Live Gold, Game Pass Console and Game Pass PC. So when your GP Ultimate subscription renews, that will keep you playing online. You'll be fine as long as that subscription payment goes through without
    issue.
  3. XBF Brad A Win User

    Game Pass games won't connect to Xbox Live?

    Hello Ivan,

    Yes with the game pass on PC you will need an Xbox live gold subscription also. Currently there is a subscription called Ultimate game pass, this subscription combines game pass for PC and console, also has Xbox live gold.

    Game Pass Ultimate FAQ

    Thanks,

    Brad
  4. -DimD- Win User

    xbox game pass

    Hi,

    If you bought the Game Pass Ultimate, you don't need to purchase a subscription for Game Pass PC, It's included.

    If you just have a Game Pass Console subscription, you should upgrade to Ultimate is the cheaper option to play on console and PC (you'll have xbox live for free) or buy an additional subscription for Game Pass PC.

    Just be careful, the game catalogues are not totally the same between PC and Console.

    The link for online subscription :

    https://www.xbox.com/en-US/xbox-game-pass?xr=shellnav#join

    Best Regards,
  5. napalm 31337 Win User

    Xbox PC App won't recognize Game Pass subscription.

    Do you have the right subscription plan? Because you can usa Game Pass PC or Game Pass Ultimate on a Windows 10 PC, but if you have only the Xbox Game Pass subscription, this plan is valid only for Xbox console.
  6. XBF Brad A Win User

    Udostępnianie game pass[Translation-Game pass sharing]

    Hi Greg,

    Thanks for the replies. With game pass ultimate, you do not need to purchase game pass for PC as it is included in the Ultimate subscription. On an important note, at the moment game pass for PC is not shareable at this time. Xbox game pass for console and
    Xbox live gold are allowed to be shared. Here is the
    ultimate gam pass FAQ
    . As the issue has been answered, I will go ahead and lock the thread to prevent repetitive answers.

    Thanks,

    Brad
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Xbox game pass (pc) subscription issue

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