Xbox game pass problem

Discus and support Xbox game pass problem in XBoX on Windows to solve the problem; I bought an Xbox game pass, but I didn't receive my credit card, but my membership didn't come. 5e8ca213-e176-4948-936e-35380f211750 Discussion in 'XBoX on Windows' started by GöksuDoymaz, Apr 16, 2019.

  1. GöksuDoymaz
    GöksuDoymaz Guest

    Xbox game pass problem


    I bought an Xbox game pass, but I didn't receive my credit card, but my membership didn't come.

    :)
     
    GöksuDoymaz, Apr 16, 2019
    #1
  2. Daft Badger Win User

    xbox game pass problem

    It does tell you that automatic renewal is on when you subscribe to the xbox game pass.

    You would of also been sent an email telling you auto renewal is on & when the money is due to be taken.

    You need to turn it off via your account or by contacting support or by cancelling your subscription.
  3. MarsNeedsTacos Win User

    Xbox Game pass problem

    It may take a few hours for the payment to clear the system, I'd recommend waiting a few more hours. If not you can

    contact support here.
  4. ooO StAsH Ooo Win User

    Xbox game pass problem

    I would recommend contacting Xbox support as soon as you can. The sooner you get help with your subscription issue, the sooner you will have the problem solved and most importantly you will know the exact status of your orders/subscriptions.

    Happy Gaming!
  5. FreeAndSay Win User

    Xbox game pass problem

    Please double check
    http://account.microsoft.com/services
    to see if the subscription is showing there.

    If the subscription shows, try the following steps

    1. Remove profile from the console (Make sure you know the account credentials for the account since you will need them later)
    2. Perform the manual power cycle steps as mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

      http://support.xbox.com/en-us/xbox-one/console/power-cycle-console
    3. Redownload your profile

    If these steps fail, then its best to contact Xbox Support (via Phone or Microsoft Support Chat) at
    http://support.xbox.com/contact-us
  6. BeastBadshah Win User

    Xbox game pass problem

    If subscription is showing in the order history and you are unable to use it you should have to contact xbox support
Thema:

Xbox game pass problem

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