Xbox game pass problem

Discus and support Xbox game pass problem in XBoX on Windows to solve the problem; I bought an Xbox game pass, but I didn't receive my credit card, but my membership didn't come. 5e8ca213-e176-4948-936e-35380f211750 Discussion in 'XBoX on Windows' started by GöksuDoymaz, Apr 16, 2019 at 8:24 AM.

  1. GöksuDoymaz
    GöksuDoymaz Guest

    Xbox game pass problem


    I bought an Xbox game pass, but I didn't receive my credit card, but my membership didn't come.

    :)
     
    GöksuDoymaz, Apr 16, 2019 at 8:24 AM
    #1
  2. Daft Badger Win User

    xbox game pass problem

    It does tell you that automatic renewal is on when you subscribe to the xbox game pass.

    You would of also been sent an email telling you auto renewal is on & when the money is due to be taken.

    You need to turn it off via your account or by contacting support or by cancelling your subscription.
  3. MarsNeedsTacos Win User

    Xbox Game pass problem

    It may take a few hours for the payment to clear the system, I'd recommend waiting a few more hours. If not you can

    contact support here.
  4. PalmettoBling Win User

    Xbox game pass problem

    If you see it in your Order History, but the account page at Account.microsoft.com doesn't reflect that the sub is active, then you can click "Get order help" and that will provide ways to get in touch with offical billing support on what your options are.
    Otherwise you might need to reach out to
    Offical Support with Xbox
    and find out what might have gone wrong in the subscription application.
  5. Smwutches Win User

    xbox game pass problem

    You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  6. GöksuDoymaz Win User

    Xbox game pass problem

    My purchase history is null but my
    withdraw money from a credit card
Thema:

Xbox game pass problem

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