Xbox Game Pass Refund

Discus and support Xbox Game Pass Refund in XBoX on Consoles to solve the problem; Hi there! Unfortunately, I was too late to disable autorenewal for 3 months (€29.97) via PayPal for the Xbox Game Pass for Console. However, I no... Discussion in 'XBoX on Consoles' started by Fired Frostie, Aug 15, 2019.

  1. Xbox Game Pass Refund


    Hi there!

    Unfortunately, I was too late to disable autorenewal for 3 months (€29.97) via PayPal for the Xbox Game Pass for Console. However, I no longer wish to make use of it and therefore I was wondering if it is still possible to cancel the subscription and to
    cancel the payment. I tried cancelling the subscription yesterday exactly on the date of the renewal, however I was unable to because an error message came up saying that the bill has already been paid (which it hasn't, yet).

    So my question is if I can still cancel the subscription and get a refund since I am required to pay for it now anyway and I am not going to use it. I tried contacting Microsoft via Twitter, however the link they sent me is an endless loop of going through
    automatic messages of the support centre.

    :)
     
    Fired Frostie, Aug 15, 2019
    #1
  2. Mortekki Win User

    Zwrot pieniędzy [Translate] Refund

    What if i can't request a refund for xbox game pass?
  3. {Parity} Win User

    Question about Game Pass Ultimate

    No, there won't be any refund because your Xbox Gold was also converted with the Game Pass ultimate.
  4. MKChamp787 Win User

    Nba Playground s

    Chances are you won't get a refund. Did you purchase the game or get it free with xbox game pass
  5. XBF Ruben D Win User

    Refund the $1 Game Pass deal

    Hello there,

    Thank you for posting on Xbox Forums! If you would like a refund for the Game Pass ultimate Subscription you can

    Request a Refund
    through the link provided. Just know that you will also have to

    cancel the subscription
    itself which you can do by following this link. If you cancel your subscription and request a refund, you will only be refunded for the $1 upgrade and not any other additional time that was converted from prior Xbox Live Gold or
    Xbox Game Pass subscriptions. For more info on how the Game Pass Ultimate works please view the

    FAQ
    for the subscription.

    If you have any other questions please feel free to reply back letting us know. Thank you again for posting on Xbox Forums!
  6. x Sarasaurus x Win User

    Charged for subscription - meant to be $1

    Hi there

    Is it possible that your account has had the games pass before??

    In this case the promotion is for first time members to games pass, i believe.

    If this is an error and you have not had the games pass before, you may reach out to support to request a refund.

    Xbox support

    You'll want to be signed into your account. Select subscriptions and billing, request refund.
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Xbox Game Pass Refund

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