Xbox game pass still charging me on my credit card

Discus and support Xbox game pass still charging me on my credit card in XBoX Sales and Promo to solve the problem; Xbox game pass still charging me on my credit card 2 months ago I subscribed to the xbox game pass and made sure to cancel the automatic billing, but... Discussion in 'XBoX Sales and Promo' started by KlauTron, Nov 19, 2019.

  1. KlauTron
    KlauTron Guest

    Xbox game pass still charging me on my credit card


    Xbox game pass still charging me on my credit card

    2 months ago I subscribed to the xbox game pass and made sure to cancel the automatic billing, but now for some reason it has been activated again charging me the original price and I have no way to cancel it because it does not give me the option to do
    so.

    What should I do to cancel the subscription?

    :)
     
    KlauTron, Nov 19, 2019
    #1
  2. Corwin613 Win User

    Xbox Game Pass Paid - But is Pending on Xbox !

    Game Pass charged my Credit Card on July 11th. Microsoft site says it is still a "pending" charge... It is now the 19th....
  3. TRAPOUL80 Win User

    Xbox game pass still charging me on my credit card

    Try removing your credit card i think that's the most safe way to ensure that these kinda stuff don't occur. In the past i was even familiar with the fact that when yiur credit card is in as a payment option that there is an automatic renewal on subscriptions
    and i was purchasing my subscriptions without even knowing so since then i removee it i think its better to just use it whenever you really want to purchase something and just remove it afterwards to ensure that there isn't any mishaps.
  4. JosephMCM4 Win User

    Xbox game pass still charging me on my credit card

    Same problem here, but with a DC
  5. KlauTron Win User

    Xbox game pass still charging me on my credit card

    Already tried removing my CC, but it won't let me because it says there is "past due" and it only shows a pay now option.
  6. SailormoonGirl6 Win User

    need to renew subscription

    Hi I just did the same thing to my XBox Game Pass Ultimate.

    I was on month to month program but I had a gift card XBox Game Pass Ultimate. I went to my account at:

    https://account.microsoft.com/services/

    I login to check when my subscription is about to charge, I went to a menu that says:

    Service & Subscriptions

    This took me to all my subscriptions.

    Find the: XBox Game Pass Ultimate

    under the title you will see the word: Manage

    click it...

    For me I cancelled my billing 2 days before it charged my card. I wanted to switch to pre-paid cards

    For you can use another credit card, paypal or Microsoft funds or gift card. It gave me options to change cards.

    I just checked it a few min it works.

    Be Safe..
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Xbox game pass still charging me on my credit card

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