XBox Game Pass Subscription Blocked after 14 days Trial

Discus and support XBox Game Pass Subscription Blocked after 14 days Trial in XBoX Sales and Promo to solve the problem; I activated by accident the 14 days trial about when the offer of 3 months for $1 was just launched and now that the trial has finished I cant activate... Discussion in 'XBoX Sales and Promo' started by MasterGear6, May 19, 2019.

  1. MasterGear6
    MasterGear6 Guest

    XBox Game Pass Subscription Blocked after 14 days Trial


    I activated by accident the 14 days trial about when the offer of 3 months for $1 was just launched and now that the trial has finished I cant activate the offer due to the subscription has not been paid after the trial. If I pay the overdue subscription
    can I cancel it and get a refund and then get it back with the 3 months offer?

    :)
     
    MasterGear6, May 19, 2019
    #1
  2. ArminatorX Win User

    I have a question

    It's some time ago when I tried Game Pass back then when it was in Insider Testing, but you simply sign up for Game Pass as if you were about to buy a real Game Pass subscription, and the first 14 days will be a free trial, that automatically turns to a
    paid subscription.

    There is no special code or 14 day offer.

    You just buy a regular Game Pass subscription, and only start paying after 14 days. However, you need to provide a valid payment method to get the free trial.
  3. Frathos Win User

    XBox Game Pass offers

    You should be able to add the discounted offer on top of your 14 day trial as I was able to add the E3 50% off offer to my Game Pass subscription after using the 14 day trial.
  4. {Parity} Win User

    XBox Game Pass Subscription Blocked after 14 days Trial

    You are not able to stack trials with paid subscriptions or other trials although you can stack paid subscriptions.
  5. GroundOregano94 Win User

    XBox Game Pass Subscription Blocked after 14 days Trial

    Sorry for reading this dear sir. You can't stack trials, but I will advise to contact support.

    Thank you to bringing this to us….
  6. XBF Felixx P Win User

    XBox Game Pass Subscription Blocked after 14 days Trial

    Hello MasterGear6!

    I would suggest contacting an Xbox Live support agent by following the steps below. The agent would be able to look into your account

    and cancel the previous subscription which would allow you to renew your desired subscription.



    As provided above the best way to reach Live Support would be here:
    https://support.xbox.com/contact-us#0



    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support



    In order to submit the REFUND request, visit this link here :

    Request an Xbox digital product refund


    You can always
    contact us here
    for further assistance, but all refund requests must go through that form.

    I hope this helps a bit more.

    Felix

    Xbox forums support
Thema:

XBox Game Pass Subscription Blocked after 14 days Trial

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