Xbox Game Pass subscription cancellation

Discus and support Xbox Game Pass subscription cancellation in XBoX Sales and Promo to solve the problem; I want to cancel my Xbox Game Pass subscription, which is live now, however, when I go to the cancellation (Subscriptions) page on my PC, it shows that... Discussion in 'XBoX Sales and Promo' started by Péter Szalai, Mar 25, 2019.

  1. Xbox Game Pass subscription cancellation


    I want to cancel my Xbox Game Pass subscription, which is live now, however, when I go to the cancellation (Subscriptions) page on my PC, it shows that I haven't been subscribed since 2018.07.02. At the same time, my Xbox shows me that I am subscribed
    on the device.

    I haven't got much time till it is going to renew, and I want to avoid that.

    :)
     
    Péter Szalai, Mar 25, 2019
    #1
  2. Boom B00M Boom Win User

    Can't cancel Xbox Game Pass subscription.

  3. SA1NT 0F LI3S Win User

    Game pass refund

  4. XBF Javier R Win User

    card code deleted when a subscription was canceled :-/////

    Hello Vincent,

    We thank you for bringing this inquiry to our forums community, and understand that this concerns your Xbox Live membership being cancelled after cancelling your subscription to Xbox Game Pass.

    We would like to confirm that the subscription offered for $1 was not
    Xbox Game Pass Ultimate
    which offers both Xbox Live and Xbox Game Pass which would therefore convert
    your Xbox Live membership of 4 months into Xbox Game Pass Ultimate. If this was the subscription that you purchased, cancelling it would have cancelled the entirety of the subscription left.

    Confirm this for us and we'll be right here to help.

    Best wishes!
  5. Sdillon75 Win User

    Xbox Game Pass auto continue

    I tried canceling my game pass sub. On Xbox but it said I had to do it on line so I canceled my game pass and gold subscription but my game pass sub. Keeps auto uncanceling
  6. Njal the Blue Win User

    My entire 1 year Xbox Live Gold subscription got cancelled after cancelling 1 month of Xbox Game Pass Ultimate

    You would be best placed to create your own thread.

    If you are referring to losing Xbox Live Gold because you cancelled Game Pass Ultimate, there is nothing that can be done. It clearly states that Xbox Live Gold will be converted to Game Pass Ultimate days and can not be reverted and that canceling Game
    Pass Ultimate will cancel out the converted Xbox Live Gold. https://support.xbox.com/en-US/billing/xbox-subscriptions/xbox-game-pass-ultimate-faq

    You can cancel your Game Pass Ultimate membership at any time, and you will
    continue to have access to your Ultimate benefits until your prepaid time ends, at which point you will not be charged again.

    Note The upgrade of any prepaid time to Xbox Game Pass Ultimate cannot be reverted back to Xbox Live Gold or Xbox Game Pass, and you cannot receive a refund for Xbox Live Gold or Xbox Game
    Pass. You can, however, rejoin Xbox Live Gold or Xbox Game Pass when your Xbox Game Pass Ultimate subscription ends
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Xbox Game Pass subscription cancellation

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