Xbox Game Pass Ultimate Confusion

Discus and support Xbox Game Pass Ultimate Confusion in XBoX Sales and Promo to solve the problem; I’m really confused about the conversion of my xbox Live when taking advantage of the £1 deal for 1 month of ultimate. I understand that when... Discussion in 'XBoX Sales and Promo' started by Zackey wardy, Aug 13, 2019.

  1. Zackey wardy
    Zackey wardy Guest

    Xbox Game Pass Ultimate Confusion


    I’m really confused about the conversion of my xbox Live when taking advantage of the £1 deal for 1 month of ultimate. I understand that when purchased, I will receive a month of gamepass and i will get my xbox live upgraded to the same amount if months
    I already have remaining (6 months)

    What I dont understand is that if I cancel the subscription before the month is up, causing me to avoid the £10.99 a month every month after that, according to Xbox support, my xbox live cannot be transferred back, meaning I’d lose the remaining of my 6
    months.

    Is there any way I can purchase the month of Gamepass Ultimate for a £1 and get rid of it without being charged anymore money or losing any of my remaining xbox live?

    Will turning auto renew off have any affect?

    :)
     
    Zackey wardy, Aug 13, 2019
    #1
  2. StuartATrueRed Win User

    Xbox Game Pass Ultimate Confusion

    Auto renew will only stop you being charged at the end of the 7 months that you now have available. You can then revert back to a gold subscription if you so wish.
  3. XBF Chris J Win User

    Xbox Game Pass Ultimate Confusion

    Hello Zackey,

    Seeing that you have received a few answers here, we will be locking this thread. If you ever require further support, or would like to start a discussion, don't hesitate to create a new thread. We look forward to hearing more from you soon.

    Thank you.
  4. Paul1708 Win User

    Xbox Game Pass Ultimate Confusion

    hey there

    You wont lose anytime if you turn off autonew. When it refering too you cant go back it means the convertion. So once you taken the £1 deal any gold or gamepass on the account is added togethor into one membership. You cant change that. Once you signed up
    you can then turn off auto renew too avaid the £10.99 and you membership will carry on for any time you have but you wont be able too go back till the end of the current time.
  5. Njal the Blue Win User

    Xbox Game Pass Ultimate Confusion

    If you don't want to have Game Pass Ultimate (which is a bargain having Game Pass and live in one cheaper subscription) then go to HTTPS://account.microsoft.com/services and
    turn off auto renew. Let the subscription run to the end, then as stated purchase just Xbox Live Gold, if you wish. There will be no further charge per month till the conveted Xbox Live has been used up on Game Pass Ultimate days.
  6. Zackey wardy Win User

    Xbox Game Pass Ultimate Confusion

    If i turn off auto renew, will this do the same thing?
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Xbox Game Pass Ultimate Confusion

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