xbox game pass ultimate gets refunded a day after I pay for it

Discus and support xbox game pass ultimate gets refunded a day after I pay for it in XBoX Sales and Promo to solve the problem; hi I recently bought a month of xbox game pass ultimate for $1. for the second time now its told me that my xbox game pass has been refunded a day... Discussion in 'XBoX Sales and Promo' started by jaydenstevens1, Jun 2, 2020.

  1. xbox game pass ultimate gets refunded a day after I pay for it


    hi I recently bought a month of xbox game pass ultimate for $1. for the second time now its told me that my xbox game pass has been refunded a day afterwards. The thing is I did not request a refund can someone please help?

    :)
     
    jaydenstevens1, Jun 2, 2020
    #1
  2. jaydenstevens1 Win User

    xbox game pass ultimate gets refunded a day after I pay for it

    I was thinking it may be that so far it's been about 20 hours since I rebought it hope it dosent do it again.
  3. Pain130798 Win User

    xbox game pass ultimate gets refunded a day after I pay for it

    you already got your money back? if so, it could be because of your payment method
  4. BidLight4835988 Win User

    Why can't I refund something I bought 4 days prior.

    I was charged on June 7th for 16.25 for an Ultimate Game Pass and I literally had cancelled the subscription weeks before, and after the deadline i didn't have ultimate for a week or so, then it randomly charges me again. I bought ultimate on my main
    account on June 4th and then it charged on my second acc for literally no reason. I can't refund it because it says I already payed, like no **** I payed why would I want a refund if I didn't pay. They say I have 14 days but its only June 11th, why tf can
    I not refund.
  5. AridLizard Win User

    subscription payments

    here is a link to all the info on past due balances and how to pay them.

    https://support.xbox.com/en-US/billing/xbox-subscriptions/pay-past-due-balance-on-xbox-subscription

    depending on when it was set to renew, you may be able to pay the balance and then request a refund, or, if the past due subscription is for Live Gold and you wanted to take advantage of the deals on Game Pass,
    Ultimate you can simply pay the outstanding balance and then upgrade to Game Pass Ultimate and any time left on your Live Gold will also be converted to Game Pass Ultimate
  6. Unknowngamer1st Win User

    Ultimate upgrade from Live Gold - confused!

    when you upgrade to ultimate game pass and have Xbox live it will add the number of days of Xbox live to ultimate game pass making it 36 months, but I suggest after 36 months you cancel because there are conversion when adding more Xbox live to your account
    and provide fewer days to ultimate game pass.
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xbox game pass ultimate gets refunded a day after I pay for it

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