XBOX Game Pass Ultimate Issue

Discus and support XBOX Game Pass Ultimate Issue in XBoX Sales and Promo to solve the problem; From my understanding after looking at my Microsoft subscriptions, in February of 2020, I purchased XBOX Live Gold, and then in May I upgraded it to a... Discussion in 'XBoX Sales and Promo' started by JeremyEyles, Jan 11, 2021.

  1. JeremyEyles
    JeremyEyles Guest

    XBOX Game Pass Ultimate Issue


    From my understanding after looking at my Microsoft subscriptions, in February of 2020, I purchased XBOX Live Gold, and then in May I upgraded it to a Game Pass Ultimate subscription. Up until now, I thought I had game pass ultimate because I was able
    to use gold on my Xbox and I was able to download and play game pass games on my pc, but recently I heard that there was a promotion going on for discord Nitro with Xbox game pass ultimate. When I went to go redeem it I found that my Xbox App was telling me
    I only had Game Pass, not ultimate. I then found out that EA Play is now included with ultimate and I haven't been able to play any of the games included on there. My subscriptions say that the last game pass ultimate charge was on May 26th, 2020 for $1.13
    which is when the upgrade would have taken place and that it expires on March 12, 2021. It also says my last Xbox Live Gold charge was on February 10, 2020 for $79.09, under which it says Subcription converted to Xbox Game Pass Ultimate, so theoretically I
    should have game pass ultimate, but I don't? An explanation would help a lot, thanks.

    :)
     
    JeremyEyles, Jan 11, 2021
    #1
  2. dempup Win User

    Xbox game pass on multiple devices

    Hi maxatkinson.

    Yes, that is not an issue. You can logon an game with your Game Pass Ultimate subscription on both devices.

  3. XBF Brad A Win User

    Udostępnianie game pass[Translation-Game pass sharing]

    Hi Greg,

    Thanks for the replies. With game pass ultimate, you do not need to purchase game pass for PC as it is included in the Ultimate subscription. On an important note, at the moment game pass for PC is not shareable at this time. Xbox game pass for console and
    Xbox live gold are allowed to be shared. Here is the
    ultimate gam pass FAQ    . As the issue has been answered, I will go ahead and lock the thread to prevent repetitive answers.

    Thanks,

    Brad
  4. DrifterX22 Win User

    i have lost my gold liciense code

  5. Njal the Blue Win User

    Xbox live membership

    If you subscribe to Game Pass Ultimate, your remaining Xbox Live converts into Game Pass Ultimate days. If the Game Pass Ultimate has run out you can either carry on with Game Pass Ultimate, or buy Xbox Live on its own. If you cancel Game Pass Ultimate
    you lose any pre paid Xbox Live time.
  6. XBF Brad A Win User

    Converter

    Hi Gmoeda,

    Thanks for reaching out to the forums. We understand you have an issue with the conversion of gold to ultimate. Unfortunately, this is what happens when you have a Ultimate game pass subscription. As the ultimate subscription has gold, game pass for console
    and pc altogether. You can look over the
    Ultimate game pass FAQ     for more information. Also, here is the
    conversion chart     for additional information.

    Thanks,

    Brad
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XBOX Game Pass Ultimate Issue

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