Xbox Game Pass Ultimate Past Due Amount?

Discus and support Xbox Game Pass Ultimate Past Due Amount? in XBoX Sales and Promo to solve the problem; Hello Members. I purchased the Xbox Game Pass Ultimate for one month with a promotional price of $1.00 on 11th June 2019. That time I didn't select... Discussion in 'XBoX Sales and Promo' started by AzanNadeem, Aug 19, 2019.

  1. AzanNadeem
    AzanNadeem Guest

    Xbox Game Pass Ultimate Past Due Amount?


    Hello Members.

    I purchased the Xbox Game Pass Ultimate for one month with a promotional price of $1.00 on 11th June 2019. That time I didn't select for continuing my subscription and this payment was made by my Microsoft account balance. Now when I wanted to purchase the
    new 3 month Xbox Game Pass Ultimate which is priced at $14.99 at a discount price. It shows me a past due amount of $16.32 and tells me that my purchase is blocked due to some payment issue on an existing subscription.

    I have attached the picture of error as well as the screenshot of payment last due page

    Some help from the experts would really be appreciated.

    :)
     
    AzanNadeem, Aug 19, 2019
    #1
  2. AridLizard Win User

    subscription payments

    here is a link to all the info on past due balances and how to pay them.

    https://support.xbox.com/en-US/billing/xbox-subscriptions/pay-past-due-balance-on-xbox-subscription

    depending on when it was set to renew, you may be able to pay the balance and then request a refund, or, if the past due subscription is for Live Gold and you wanted to take advantage of the deals on Game Pass,
    Ultimate you can simply pay the outstanding balance and then upgrade to Game Pass Ultimate and any time left on your Live Gold will also be converted to Game Pass Ultimate
  3. AridLizard Win User

    Problems With Xbox Gold

    go to https://account.microsoft.com/services and turn off recurring billing/auto renew on the Game Pass Ultimate subscription before you get a Past Due Balance on your
    account.

    if you get a Past Due Balance you will need to pay that off before you can get Live Gold or Game Pass.

    wait till the Ultimate Game Pass Expires before getting Gold or it will convert to Ultimate Game Pass
  4. NelsonSantiago1 Win User

    Redeeming Xbox gift card

    It says I have $29 available. I want a different route to try to update my subscription and it's saying that Ayo 1499 past due suspended your payment is past due when she make a payment you will have your Xbox game pass ultimate subscription again
  5. AzanNadeem Win User

    Xbox Game Pass Ultimate Past Due Amount?

    If you're sure you turned off auto-renewal, you'll want to contact support and speak to billing. http://support.xbox.com/contact-us
    Thank you for the help. I got it resolved :)
  6. OldmateAbraham Win User

    Xbox Game Pass Ultimate Past Due Amount?

    Bunch of sneaks. Is this how ya'll make money? Im also in the same boat and I 100% unchecked auto renew. Pretty pissed off tbh i cant afford it so i'll be cancelling my account. [mod removed] move
Thema:

Xbox Game Pass Ultimate Past Due Amount?

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