Xbox Gamepass Subscription Cancell

Discus and support Xbox Gamepass Subscription Cancell in XBoX Sales and Promo to solve the problem; Hi, If I can I want to cancell my gamepass subscription from December. I bought it for 1PLN in November when it was on sale, and then I couldn't... Discussion in 'XBoX Sales and Promo' started by DrunkDreamer69, Jan 21, 2019.

  1. Xbox Gamepass Subscription Cancell


    Hi,

    If I can I want to cancell my gamepass subscription from December. I bought it for 1PLN in November when it was on sale, and then I couldn't cancell it. 12 January it took my money from my account, and now I want it back if it's possible.

    :)
     
    DrunkDreamer69, Jan 21, 2019
    #1
  2. DrifterX22 Win User

    Does canceling regular Xbox gamepass delete your Xbox live subscription?

    You purchased gamepass and then canceled your Xbox live. Now you want to cancel gamepass so then when the subscription times run out you will no londer have either gamepass or live. You canceled both.

    I do not see any store refunding you for a subscription you bought, activated then canceled.
  3. ThisGameIsSucky Win User

    Does canceling regular Xbox gamepass delete your Xbox live subscription?

    Gamepass and Xbox Live Gold are two separate things. So you CAN cancel Gamepass and be just fine and have your Xbox Live Gold. However, if your subscription is for Gamepass Ultimate (which is the all-in-one) you cannot. Canceling that would then in turn
    cancel everything.
  4. Simple OJ Win User

    Does canceling regular Xbox gamepass delete your Xbox live subscription?

    Canceling your Xbox GamePass will not delete your Xbox Live Subscription. They are two different subscription services.
  5. RedCarGamer Win User

    Services and Subscriptions glitching

    I logged in and took a look at my services and subscriptions. I was surprised to see OneDrive listed along with the services I do subscribe to, xbox live and xbox gamepass. The Onedrive section says I pay a reoccurring subscription of $9.99 a month. I never
    subscribed to that, so I clicked on the manage link in the onedrive section. Instead of my onedrive subscription displaying, my xbox gamepass subscription is displayed. I try to access my onedrive subscription many times, and always the gamepass subscription
    pops up. Hovering over the link, I can see the the URL to the onedrive subscription and the URL to the gamepass subscription both point to the gamepass subscription. Thinking that this is just an error on the site, I replace the section of the url that says
    gamepass with onedrive, and finally I'm in the onedrive subscription section! I cancel my subscription to onedrive, and then return to my services and subscriptions....and gamepass has now been canceled! I tried all of this using Edge and Chrome. What is going
    on!

    There doesn't seem to be a category for an issue like this, so I hope someone can direct me where to go with this problem.

    Thank you
    Looks like a bug in the website, if you canceled it and the result was the gamepass canceled so looks like a bug in the website. So that value that appears in not the onedrive but the gamepass. The best with contact the support like was said above, and see
    if you can get back the gamepass trough the support chat.
  6. yobrizo Win User

    Does canceling regular Xbox gamepass delete your Xbox live subscription?

    unless you refer to the ultimate gamepass, which unifies all subscriptions and it makes no sense to cancel it( just disable automatic renewal and let it expire), gamepass and live are independent services. cancel one doesn't affect the other
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Xbox Gamepass Subscription Cancell

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