Xbox Games w Gold Error 0x80131500

Discus and support Xbox Games w Gold Error 0x80131500 in XBoX on Consoles to solve the problem; When trying to access Xbox Games w Gold I continuously get the Error 0x80131500, saying the page could not be loaded, try again later. I've tried... Discussion in 'XBoX on Consoles' started by Ometony, Apr 15, 2019.

  1. Ometony
    Ometony Guest

    Xbox Games w Gold Error 0x80131500


    When trying to access Xbox Games w Gold I continuously get the Error 0x80131500, saying the page could not be loaded, try again later. I've tried resetting, powering down by holding console power button then unplugging for 2 mins, changing the language and
    region, resetting the xbox by removing all settings, but nothing works.

    Please help!

    :)
     
    Ometony, Apr 15, 2019
    #1
  2. XBF Steven R Win User

    Xbox Games w Gold Error 0x80131500

    Hey there Relorian!

    Thanks for your input. Well if those troubleshooting steps didn't resolve the problem, maybe a little more information will help.

    Does this happen with just Xbox One games or the backward compatible games with Gold?

    Also, when you get the chance, can you test your network and multiplayer connections and let us know what they read as?

    Hopefully we can get to the bottom of this provided enough info.

    Thanks!
  3. Ometony Win User

    Xbox Games w Gold Error 0x80131500

    Unfortunately this didnt work. I already tried it before and this time was no different. I've always been in the correct region/language. Switching it to a different one and back doesnt help.

    Any other advice out there?
  4. XBF Diego M Win User

    Xbox Games w Gold Error 0x80131500

    Hi Ometony,

    Thank you for coming to the forums. Usually this error is caused by the Microsoft Store not updating itself automatically. First check your updates in your games & apps library for an update. If you don't see one, go ahead and do a

    hard reset and power cycle
    . Hold down the power button on the console for about 10 seconds until it shuts down and then remove the power cable from the Xbox and the power outlet for about 2-3 minutes. Then re-connect and
    turn on the Xbox. Check for your updates after the console reboots.

    Last thing to attempt would be a
    soft factory reset
    to restorethe Xbox with the most recent system build of the Microsoft Store. I've seen this error code being solved after an update to the Microsoft Store so keep an eye under your updates section for one.
  5. Relorian Win User

    Xbox Games w Gold Error 0x80131500

    I am also having this exact same issue. It will give the loading ring for about 15 seconds then pop up withthe error page. Ive also done everything outlined in this thread and other threads about this problem (it seems to be a common problem). Nothing
    has solved my issue either. I have contacted customer service and gotten nowhere.
  6. ngocphi Win User

    Xbox Games w Gold Error 0x80131500

    You must migrate yoir account to your actual region using this link

    https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&ct=1555063204&rver=6.5.6509.0&wp=MBI_SSL&wreply=https:%2F%2Faccount.xbox.com:443%2Fpassport%2FsetCookies.ashx%3Frru%3Dhttps%253a%252f%252fsupport.xbox.com%252fmy-account%252fmicrosoft-account%252fupdate-microsoft-account-country-region&lc=4105&id=292543&cbcxt=0&pcexp=false&lw=1&cobrandid=90011&fl=email

    Also your console.and language region must match

    Account setting isnt something you.cannchange onnthe fly

    It.can only be done every 3months

    For thenbest experience with xbox live they must match

    If you dont live.in an xbox live region you cant get the content
Thema:

Xbox Games w Gold Error 0x80131500

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