Xbox gift card not redeeming

Discus and support Xbox gift card not redeeming in XBoX Games and Apps to solve the problem; I bought 3 xbox gift cards at GameStop. 2 have been redeemed but 1 is still processing. It's been over 24 hours but my account balance still hasn't... Discussion in 'XBoX Games and Apps' started by TristanDiaz, Sep 4, 2019.

  1. TristanDiaz
    TristanDiaz Guest

    Xbox gift card not redeeming


    I bought 3 xbox gift cards at GameStop. 2 have been redeemed but 1 is still processing. It's been over 24 hours but my account balance still hasn't updated the correct amount. The order number is
    [Mod Removed - PII] and the card number is [Mod Removed - PII]. I already brought this issue up with microsoft support but they claim my credit is already updated. The link they e-mailed to me to prove this links to a broken
    page. I just want the $15 I paid for. Can anyone on the support team lend a hand?

    :)
     
    TristanDiaz, Sep 4, 2019
    #1
  2. Smwutches Win User

    hate the new xbox live rewords system

    There is a sweepstakes to win a $500 gift card, but you can redeem a gift card straight out. Not everything they have to redeem is for a sweepstakes. You can redeem $3.00, $5.00, and $10.00 Xbox gift cards.
  3. denis97g Win User

    Paypal question

    yes, gift cards work on the xbox. He'll buy the gift card and redeem the code on his xbox account.
  4. ChiefJoboo Win User

    Gift cards

    The £10 must be either on a card that says "Xbox Gift Card £10" or you must purchase an Xbox digital gift card code on Amazon for £10 that you redeem here:
    https://redeem.microsoft.com/enter

    You can't redeem Amazon gift cards or currency in Amazon accounts for currency in your Microsoft/Xbox account - you must buy an Xbox Gift Card (or code) with that money on it.
  5. Skull3s Win User

    Gift cards

    I have xbox gift card as a gift but did not get the 25 digit number. How do I redeem this card
  6. XBF Leo G Win User

    xbox gift card

    Hello jon-joyce,

    Thank you for posting on the Xbox forums. We understand that you are interested in learning how to utilize the currency on an Xbox gift card. You do need to

    redeem the prepaid code
    to a Microsoft account in order to use the currency on

    the gift card
    . The article we provided explains more about gift cards and codes. This includes what you can purchase with the currency on the gift card. We hope this information helps!
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Xbox gift card not redeeming

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